Sales Representative - Phone based

Institute of Managers and Leaders; Brisbane; Hybrid; AUD 60,000 - 90,000; Full time

Benefits offered by this job

Uncapped commissions

Training & development

IML membership

Job summary

Institute of Managers and Leaders (IML) is seeking a Client Services Advisor in Brisbane CBD to drive outbound sales and account management for leadership development solutions. You will engage with HR and L&D professionals, uncover opportunities, and promote our range of management programs to corporate members.

You will manage a CRM, build client relationships and map development needs, while thriving in a fast-paced sales environment with commission incentives and training support.

Qualifications

• Experience dealing with HR & Learning & Development professionals.
• Experience in Education or Learning and Development industries is highly regarded.
• Proactive, curious and willing to put in the work.
• Strong sales performance history and solution selling skills.
• Experience using Salesforce CRM and excellent time management.

Responsibilities

• Making 40-60 outbound calls daily to new and existing clients.
• Building relationships, mapping L&D requirements and recommending solutions.
• Managing CRM pipeline and staying organised.
• Creating long-lasting relationships with corporate members and ongoing support.

Skills

Sales experience

CRM proficiency

Strong communication

Tools

Salesforce

Job description

For over 80 years, our leadership programs, short courses and events have offered industry-leading learning, networking and workforce solutions to support lifelong growth for business and individuals.

At IML we support managers and leaders throughout their journey to create intentional leaders, better managers and leaders for a better society.

About the role

The Client Services Advisor is a fast-paced telephone sales role. You will be picking up the phone and connecting with existing and new clients to promote our range of Management and Leadership development solutions.

You'll be engaging in Business Development and Account Management activity, working with a portfolio of clients and campaigns that drive inbound enquiries. You will uncover and develop new opportunities to support the leadership development of individuals and our corporate members.

What You’ll Be Doing

Making 40-60 outbound calls daily to new and existing clients.

Building strong relationships with clients, identifying and mapping L&D requirements and recommending appropriate solutions.

Managing your CRM pipeline and staying organised.

Creating long lasting relationships with ongoing support with corporate members.

Who We’re Looking For

You’ll likely be someone who has:

Experience dealing with HR & Learning and Development professionals.

Experience in the Education or Learning and Development industries, highly regarded.

Proactive, curious, and willing to put in the work.

A record of strong sales performance.

Strong solution selling, business development skills and experience in CRM - we use Salesforce.

Excellent time management and organisational skills with attention to detail and the ability to multi-task and remain calm under pressure.

Is motivated by growth, challenge, and earning potential.

Learns quickly and applies feedback.

Stays resilient when things get tough.

What we offer

This is a Brisbane CBD based role, 3 days in office per week.

Commissions - an uncapped incentive program.

Membership of IML and opportunities for formal training to develop your career.

Training to develop your potential with a supportive team and plenty of opportunities to shine.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Australia?
• What's your expected annual base salary?
• How many years' experience do you have as a sales representative?
• How much notice are you required to give your current employer?
• Do you have experience using Salesforce CRM?

What can I earn as a Sales Representative