Sales Representative

Single O; Brisbane; On-site; AUD 55,000 - 75,000; Full time

Job summary

Single Origin Pty Ltd is seeking a Sales Representative to join our Brisbane team. This full-time, on-site role focuses on building and maintaining relationships with wholesale and retail customers, including cafes and restaurants in the local coffee community.

You will prospect, onboard accounts, present products, and provide ongoing support to ensure satisfaction and retention. Regular site visits, order management, and collaboration with internal teams on promotions, pricing and inventory

Qualifications

• Customer relationship skills to build trust with wholesale and retail partners.
• Sales and negotiation abilities with a track record of meeting targets.
• Knowledge of specialty coffee and origin information is a plus.
• Strong communication and presentation skills for diverse audiences.
• Excellent organization to manage multiple accounts and visits.
• Comfort working on-site across Brisbane and surrounding areas.
• Experience in coffee, food & beverage or hospitality sales is beneficial.
• Valid driver’s license and ability to travel locally as required.
• Familiarity with CRM, spreadsheets and email for sales tracking.

Responsibilities

• Prospect and onboard new wholesale and retail accounts in Brisbane and nearby.
• Present Single O’s products and services and support customers to drive retention.
• Conduct regular site visits and manage orders and promotions.
• Collaborate with internal teams on pricing, promotions and inventory planning.
• Track sales performance and report market feedback.
• Represent Single O at tastings, events and trainings.

Skills

Customer relationship management

Sales and negotiation

Prospecting and onboarding

Communication and presentation

Time management and organization

Field sales / on-site visits

Travel locally

CRM and digital tools

Tools

CRM systems

Spreadsheets

Email

Job description

Company Description

Single O is a specialty coffee roaster with operations in Australia and Japan, known for building vibrant, community-focused coffee spaces. The company sources and roasts high-quality coffee for cafes and customers who value sustainability, innovation, and flavor. With cafes in Sydney, Brisbane, and Tokyo, Single O is part of what many consider some of the best coffee communities worldwide. As a certified B Corp, the business is committed to social and environmental responsibility as well as ethical sourcing. Team members join a friendly, slightly disruptive culture that encourages fresh ideas and a genuine love of coffee.

Role Description

The Sales Representative is a full-time, on-site role based in Brisbane, QLD. This role focuses on building and maintaining relationships with wholesale and retail customers, including cafes, restaurants, and other partners in the local coffee community. Day-to-day responsibilities include prospecting and onboarding new accounts, presenting Single O’s products and services, and providing ongoing support to ensure customer satisfaction and retention. The Sales Representative will conduct regular site visits, manage orders, prepare and deliver sales pitches, and collaborate with internal teams on promotions, pricing, and inventory planning. The role also involves tracking sales performance, reporting market feedback, and representing Single O at tastings, events, and trainings.

Qualifications

• Customer relationship skills, including the ability to build trust, manage accounts, and provide responsive service to wholesale and retail partners.
• Sales and negotiation skills, with experience in prospecting, pitching, closing deals, and achieving or exceeding sales targets.
• Knowledge of specialty coffee, including basic brewing methods, origin information, and an interest in ethical sourcing and sustainability.
• Strong communication and presentation skills, with the ability to explain products clearly and adapt messaging to different audiences.
• Organizational and time management skills to handle multiple accounts, schedule regular visits, and maintain accurate records and reports.
• Comfort working on-site and in the field, including visiting customer venues across Brisbane and surrounding areas.
• Previous experience in coffee, food and beverage, or hospitality sales is highly beneficial.
• Valid driver’s license and ability to travel locally as required.
• Proficiency with basic digital tools, such as CRM systems, spreadsheets, and email for sales tracking and communication.
• Alignment with B Corp values and an interest in contributing to a socially and environmentally responsible business.