Sales & Operational Coordinator

Kirbtech Industries; Mackay Regional; On-site; AUD 65,000 - 90,000; Full time

Benefits offered by this job

Mon-Fri schedule

Paget facility

Job summary

Kirbtech Industries in Mackay region seeks a Sales & Operations Coordinator to connect clients, field operations and accounts, overseeing hire from inquiry to invoicing. This dynamic role offers high impact in a fast-paced mining services environment.

You will manage quotes, contracts, scheduling, and billing readiness, using Monday.com and standard MS Office tools, with a focus on accuracy, communication, and proactive issue resolution.

Qualifications

• 2+ years experience in equipment hire coordination, mining services administration, transport logistics, or workshop operations support.
• Proven capability in preparing commercial quotes, customer contracts, and hire documentation.
• Strong digital proficiency with task management systems (Monday.com or ERP/CRM) and MS Office applications.
• Excellent verbal and written communication skills with the ability to liaise between trades fitters, site project managers, and commercial stakeholders.

Responsibilities

• Prepare formal equipment hire quotes, master agreements, and rate schedules for dry-hire equipment (generators, compressors, scissor lifts, fuel pods).
• Ensure customer agreements, usage conditions, and site-specific entry requirements comply with Kirbtech's terms.
• Liaise daily with Workshop Supervisor and Fitters to track machine availability and service turnarounds.
• Oversee machine running hours, daily record sheets, and customer service notifications to maintain maintenance intervals.
• Coordinate completed job cards, signed delivery dockets, and work orders for seamless billing cycles with Accounts.
• Drive task accountability and weekly job scheduling using Monday.com and internal systems.

Skills

Equipment hire coordination

Quote & contract preparation

Monday.com proficiency

Communication skills

Attention to detail

Driver's Licence

Tools

MS Office

ERP/CRM tools

Job description

Reporting directly to the Managing Director and working closely with our Sales and Workshop Leads, the Sales & Operations Coordinator is the central link connecting our clients, field operations, workshop fitters, and accounts department. This is a dynamic, high-impact position where no two days are the same. You will oversee the hire process from initial customer inquiry and contract generation through to equipment dispatch, tracking sheets, and invoice readiness.

Key responsibilities

• Prepare formal equipment hire quotes, master agreements, and rate schedules for dry-hire equipment (generators, compressors, scissor lifts, fuel pods)
• Ensure customer agreements, usage conditions, and site-specific entry requirements comply with Kirbtech's commercial terms
• Liaise daily with the Workshop Supervisor and Fitters to track machine availability, service turnarounds, and pre-mobilisation readiness
• Oversee machine running hours, daily record sheets, and customer service notifications to ensure equipment maintenance intervals are strictly adhered to
• Coordinate completed job cards, signed delivery dockets, and work orders to ensure seamless billing cycles with Accounts
• Actively drive task accountability and weekly job scheduling using Monday.com and internal operating systems

About you

• 2+ years experience in equipment hire coordination, mining services administration, transport logistics, or workshop operations support
• Proven capability in preparing commercial quotes, customer contracts, and hire documentation
• Strong digital proficiency with task management systems (Monday.com or equivalent ERP/CRM tools) and standard MS Office applications
• Excellent verbal and written communication skills with the confidence to liaise effectively between trades fitters, site project managers, and commercial stakeholders
• Sharp attention to detail, strong problem-solving skills, and a proactive mindset
• Current Queensland C-Class Driver's Licence

About us

Based in Bakers Creek, Mackay, Kirbtech Industries is a premier provider of heavy equipment hire, industrial maintenance, and engineering solutions servicing Tier-1 mining houses, civil contractors, and renewable energy projects across Central Queensland. We pride ourselves on our down-to-earth culture, fast turnaround times, and high standards of service. We are a team that values proactive ownership, direct communication, and genuine operational rigor.

Work-Life Balance: Monday to Friday schedule based in our Paget facility—no weekend work or rosters

Autonomy & Impact: High-visibility position with real ownership over core processes and systems

Supportive Culture: Work alongside a collaborative, driven crew with clear operational structure and leadership backing