Sales and hire coordinator

Renteca; Brisbane; On-site; AUD 60,000 - 85,000; Full time

Job summary

Renteca is seeking a hands-on Sales Support and Account Coordinator in Brisbane to assist with customer enquiries, quotations, order processing and sales coordination. You will work closely with Business Development Managers to ensure quotes and contracts are accurate and pursued to closure.

Ideal candidates have 2+ years in sales, strong customer service and CRM/ERP familiarity, plus the ability to work autonomously within a team.

Qualifications

• At least two years' sales experience.
• Strong customer service and relationship-building skills.
• Experience in industrial equipment sales or hire would be highly regarded, particularly welding equipment, generators or related products.
• An electrical or mechanical trade background would be an advantage.
• Responsive, organised and commercially minded.
• Confidence to work autonomously while being an active part of the wider sales team.
• Comfortable using CRM and ERP systems and Microsoft Office.
• Attention to detail needed to keep quotes, contracts and customer information accurate.

Responsibilities

• Responding to phone, email and walk-in sales enquiries
• Preparing hire quotations and sales proposals
• Managing customer orders and sale/hire contracts from enquiry through to completion
• Supporting Business Development Managers with customer accounts and sales activity
• Building strong relationships with existing customers and proactively following up quotes
• Providing product information and basic technical advice
• Keeping CRM records, opportunities and customer interactions accurate
• Ensuring customer requests and issues are followed through quickly and professionally
• Supporting sales reporting and maintaining tender and sales portals
• Assisting with sales collateral, product information and online content

Skills

Customer relationship skills

CRM systems experience

Microsoft Office proficiency

Attention to detail

Autonomous working

Education

Electrical or mechanical trade background

Tools

CRM software

ERP systems

Job description

Be an integral part of the sales process in a growing industrial business. This is a varied, hands-on role combining sales support, customer relationships, quoting, account management and sales coordination. Working closely with Business Development Managers, you'll support customers from initial enquiry through to quote, order and delivery, while helping ensure every opportunity is followed up and nothing falls through the cracks.

Key responsibilities

• Responding to phone, email and walk-in sales enquiries
• Preparing hire quotations and sales proposals
• Managing customer orders and sale/hire contracts from enquiry through to completion
• Supporting Business Development Managers with customer accounts and sales activity
• Building strong relationships with existing customers and proactively following up quotes
• Providing product information and basic technical advice
• Keeping CRM records, opportunities and customer interactions accurate and up to date
• Ensuring customer requests and issues are followed through quickly and professionally
• Supporting sales reporting and maintaining tender and sales portals
• Assisting with sales collateral, product information and online content

About you

• At least two years' sales experience
• Strong customer service and relationship-building skills
• Experience in industrial equipment sales or hire would be highly regarded, particularly welding equipment, generators or related products
• An electrical or mechanical trade background would be an advantage
• Responsive, organised and commercially minded
• Confidence to work autonomously while being an active part of the wider sales team
• Comfortable using CRM and ERP systems and Microsoft Office
• Attention to detail needed to keep quotes, contracts and customer information accurate

About us

Renteca is a specialist provider of equipment hire, welding solutions and power generation services to Australia's heavy industry, energy and infrastructure sectors. We play a critical role in supporting major shutdowns and outages across power stations and industrial facilities.