Sales Merchandise

Nutrien Ag Solutions - Australia; Hamilton; On-site; AUD 50,000 - 60,000; Full time

Benefits offered by this job

Remuneration package

Incentive programs

Purchased leave

Nutrien Day

Community partnerships

Company mission

Training & development

Job summary

Nutrien Ag Solutions is seeking a customer-focused Retail Associate to enhance relationships with local farmers, trade customers, and general shoppers. You will work in-store and by phone to provide expert product guidance, process sales, manage inventory, and support promotions.

The role requires a positive, proactive attitude, willingness to learn all aspects of retail operations, and a valid driver’s license (forklift ticket desirable). Join a team committed to supporting Australian farmers.

Qualifications

• A passion for customer service with a positive attitude.
• Interest or experience in farming and agriculture.
• Previous retail sales or customer service experience.
• Ability to nurture and sustain strong customer relationships in a fast-paced environment.
• Willingness to learn all aspects of retail operations and use SAP.
• Current driver’s license; forklift ticket desirable.

Responsibilities

• Assist customers with product questions and pricing, in-store and by phone.
• Manage inventory, orders, deliveries, and dispatches using store systems.
• Process counter sales, payments, and inquiries.
• Follow safety protocols and maintain a clean, hazard-free environment.
• Support promotions, signage, and displays to boost product visibility.
• Greet customers warmly and keep the store welcoming.
• Load/unload deliveries and prepare orders for dispatch.
• Occasionally deliver products directly to farms.

Skills

Customer service

Retail sales

SAP

Driver's license

Forklift ticket (Desirable)

Strong communication

Tools

SAP

Job description

Why Nutrien Ag Solutions?

If you want a career that makes a difference, come work with us at Nutrien, where your purpose every day is real and impactful — Going Further for Australian farmers.

Why Nutrien Ag Solutions?

We're a local employer with a local heartbeat, backed by global resources. We're guided by our culture of care and our core values: We put safety first. We act with integrity. We are stronger together. We deliver with excellence.

What You'll Do?

Reporting to the Branch Manager, you will focus on developing strong customer relationships. Our customer base is broad and can include local farmers, primary producers and trade customers and the focus of your role is to provide a memorable experience for all customers either in store or over the telephone. Tasks are varied because no two days are the same in a rural retail store and you will work across a variety of activities including;

• Assist customers with product questions and pricing, providing clear and friendly service in-store and by phone.
• Manage inventory, order goods, receive deliveries, and arrange dispatches using store systems to ensure stock accuracy.
• Process counter sales accurately, handle payments, and answer customer inquiries.
• Follow safety protocols and maintain a clean, hazard-free environment.
• Support promotional activities, setting up signage and displays to boost product visibility.
• Keep the store tidy and welcoming and greet all customers warmly.
• Load/unload trucks, unpack deliveries, and prepare orders for dispatch with care.
• Occasionally deliver products directly to farms, ensuring timely and professional service.

What You'll Bring?

• You must demonstrate a passion for customer service as well as a positive approach and the determination to succeed
• Ideally you will have exposure to or a strong passion in farming and agriculture with the enthusiasm to learn about new products
• Previous success in a retail sales or customer service role is highly advantageous
• You will be a self-motivated person capable of nurturing and sustaining strong customer relationships with the ability to follow through and 'get the job done' in a fast-paced environment
• You will be keen to learn all aspects of retail operations and sales, and be confident using computer software systems such as SAP
• You will have a current driver's license and ideally a forklift ticket (Desirable)

What You'll Get?

• A competitive remuneration package
• Access to incentive programs
• Purchased leave scheme benefits
• An additional day of leave - Nutrien Day
• Opportunities to support community partnerships across our network
• Be a member of a company committed to feeding the future
• Ongoing training and development to pursue individual ambitions

Nutrien Ag Solutions is an equal opportunity employer committed to fostering an inclusive workplace that welcomes applicants of all ages, genders, and backgrounds. This role will remain posted until filled, and only shortlisted candidates will be contacted directly; others will be notified via email at the end of the recruitment process. To be considered, applicants must have unrestricted, ongoing working rights in Australia and may be required to complete pre-employment background checks. Please note that unsolicited CVs will not be accepted, and Nutrien Ag Solutions is not liable for any received.