Director of Sales - MICE

Hyatt Place; Melbourne; Vor Ort; AUD 120.000 - 180.000; Vollzeit

Benefits dieser Stelle

Visa sponsorship

Discounts worldwide

Career development

Supportive environment

Zusammenfassung

Hyatt Place Melbourne Essendon Fields is seeking a dynamic Director of Sales - MICE to oversee Meetings, Incentives, Conferences and Exhibitions sales. You will lead a team of 3 Sales Executives, cultivate strong client relationships, secure high‑yield corporate and group accounts, and drive hotel revenue through strategic, proactive sales efforts.

The role involves following a structured sales plan, meeting weekly and monthly targets, developing sales and marketing strategies, negotiating

Qualifikationen

• Degree in Hospitality, Business or Marketing is advantageous.
• Proven sales or business development track record in hospitality or MICE.
• Strong understanding of hospitality industry trends and client needs.
• Knowledge of revenue and yield management and related tools.
• Experience with CRM systems such as Salesforce and Opera.
• Strong analytical and reporting abilities.
• Demonstrated leadership experience.
• Excellent verbal and written communication with attention to detail.
• Customer service excellence with relationship-building skills.

Aufgaben

• Execute a structured sales plan to secure corporate and MICE accounts.
• Meet weekly and monthly targets for room nights and MICE revenue.
• Develop and execute sales and marketing strategies to drive growth.
• Negotiate rates, prepare proposals, quotes and contracts.
• Host familiarisation tours and site inspections for clients.
• Prospect and grow a portfolio of corporate and group accounts.
• Respond to inquiries promptly and follow up to close deals.
• Represent the hotel at events and collaborate with partners to drive revenue.

Kenntnisse

Sales experience

Business development

Industry knowledge

Revenue management

CRM systems

Salesforce

Opera

Analytical skills

Leadership

Communication skills

Customer service

Ausbildung

Hospitality degree

Business degree

Marketing degree

Tools

CRM tools

MS Office

Jobbeschreibung

Hyatt Place Melbourne Essendon Fields is Australia’s first Hyatt Place hotel, perfectly positioned in the heart of Essendon Fields’ retail and commercial precinct.

Located steps from Essendon Fields Airport, 6 minutes from Melbourne Airport and 20 minutes from Melbourne’s Central Business District (CBD), our hotel combines style, innovation and 24/7 conveniences to create an easy to navigate experience for today’s multi-tasking traveler. Guests can enjoy thoughtfully designed guestrooms featuring distinct zones for sleep, work and play, and free flowing social spaces that offer seamless transitions from work to relaxation.

About the Role

Hyatt Place Melbourne Essendon Fields is looking for a dynamic Director of Sales - MICE to oversee MICE (Meetings, Incentives, Conferences, and Exhibitions) sales. This role, manages a team of 3 Sales Executive focusing on building strong client relationships, securing high-yielding corporate and group accounts, and driving hotel revenue through strategic and proactive sales efforts.

Main Responsibilities

Some of the responsibilities for this position include:

Follow a structured sales plan to secure high-yield corporate and MICE accounts, boosting occupancy and revenue.

Meet weekly and monthly targets for corporate room nights, MICE revenue and hotel outlet sales as per the budget.

Contribute to the development and execution of sales and marketing strategies to drive business growth.

Negotiate rates, respond to enquiries, prepare proposals, quotes and contracts.

Host familiarisation tours and site inspections for prospective clients, aligning with Hyatt brand standards.

Proactively prospect and grow a portfolio of corporate and group accounts for conferencing and accommodation.

Respond to client queries promptly and ensure timely follow-ups to close deals successfully.

Identify new business opportunities, represent the hotel at events, collaborate with partners and assist with promotional campaigns to drive revenue.

Qualifications and Experience

Relevant degree in Hospitality, Business or Marketing is an advantage.

Proven track record in a sales or business development, particularly in the hospitality or MICE (Meetings, Incentives, Conferences, and Exhibitions) sectors.

Understanding of the hospitality industry including market trends, competitor activities and client needs.

Knowledge of revenue and yield management including related tools is highly regarded.

Familiarity with technology including Microsoft Office Suite and CRM systems (Salesforce, Opera).

Strong analytical and reporting skills.

Strong leadership experience and skills

Excellent verbal and written skills with the ability to focus on accuracy and detail.

Exceptional customer service skills with the ability to foster and maintain professional relationships both internally and externally to the hotel.

What we offer

With enriching work comes amazing rewards! Just some of our employee benefits include:

Employee Assistance Program

Opportunities for career development and growth

A dynamic and supportive work environment

Discounts on accommodation and dining at Hyatt properties worldwide

Sponsorship Opportunities available: future employer sponsored 482 or 186 visas available

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. To get a peek of how our colleagues experience the brand, check out #InAHyattWorld or #WorldofHyatt

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. Our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing are at the core of what we do. Our family atmosphere is what keeps our associates highly engaged.