Sales Manager

Makin Mattresses; Brisbane; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Staff discounts on Makin Mattresses

Career development and advancement

Ongoing training and professional dev.

Collaborative workplace culture

Work-life balance initiatives

Flexible working arrangements where/if

Brand exposure in mattress industry

Job summary

Makin Mattresses in Brisbane is seeking an experienced Sales Manager to lead our sales team in Nundah. This full-time role drives revenue, develops strategic initiatives and ensures outstanding customer service across the organisation.

You will recruit, coach and motivate staff; monitor performance; build key client relationships; and collaborate with marketing and operations on campaigns. A proven track record in retail or mattress sales is essential, with strong leadership and CRM forecasting

Qualifications

• Proven experience in a sales management role in mattress, furniture or retail
• Strong track record of achieving and exceeding sales targets/KPIs
• Excellent leadership and team management skills with the ability to motivate staff
• Demonstrated ability to build and maintain client relationships and drive loyalty
• Proficiency in sales forecasting, pipeline management and CRM systems
• Knowledge of mattress/furniture retail market is advantageous

Responsibilities

• Lead, manage and motivate the sales team to achieve monthly, quarterly and annual targets
• Develop and implement effective sales strategies to drive revenue growth
• Recruit, train and develop high-performing sales staff with coaching and feedback
• Monitor sales performance metrics and prepare reports for senior management
• Build and maintain strong relationships with key clients and accounts
• Collaborate with marketing and operations to support promotional activities and campaigns
• Maintain compliance with company policies and industry regulations

Skills

Sales management

Leadership

Communication

CRM proficiency

Forecasting

Strategic planning

Education

Bachelor's degree in Business

Tools

CRM systems

Job description

Makin Mattresses is seeking an experienced and dynamic Sales Manager to join our team in Nundah, Queensland. This is a full-time position that plays a crucial role in driving revenue growth and achieving our sales targets across the organisation. As Sales Manager, you will be responsible for leading and motivating our sales team, developing strategic sales initiatives, and ensuring exceptional customer service standards. This role is integral to the success of Makin Mattresses and offers the opportunity to make a significant impact on our business performance.

Key responsibilities

• Lead, manage and motivate the sales team to achieve and exceed monthly, quarterly and annual sales targets
• Develop and implement effective sales strategies and action plans to drive revenue growth
• Recruit, train and develop high-performing sales staff, providing coaching and performance feedback
• Monitor sales performance metrics and prepare regular reports for senior management
• Build and maintain strong relationships with key clients and accounts
• Ensure customer satisfaction through excellent service delivery and resolution of customer concerns
• Oversee inventory management and product knowledge within the sales department
• Conduct market analysis and identify new business opportunities and potential growth areas
• Collaborate with marketing and operations teams to support promotional activities and campaigns
• Maintain compliance with company policies and industry regulations

What we're looking for

• Proven experience in a sales management role, ideally within the mattress, furniture or retail industry
• Strong track record of achieving and exceeding sales targets and KPIs
• Excellent leadership and team management skills with the ability to motivate and develop staff
• Demonstrated ability to build and maintain client relationships and drive customer loyalty
• Strong communication and interpersonal skills at all levels of the organisation
• Proficiency in sales forecasting, pipeline management and CRM systems
• Knowledge of the mattress or furniture retail market is highly advantageous
• Ability to work independently and make sound business decisions
• Problem-solving skills and a customer-focused approach to business
• Relevant qualifications in sales, management or business would be beneficial

What we offer

• Competitive salary package commensurate with experience
• Opportunity to work with a respected and established brand in the mattress industry
• Career development and advancement opportunities within the organisation
• Ongoing training and professional development support
• A collaborative and inclusive workplace culture
• Work-life balance initiatives and flexible working arrangements where possible
• Staff discounts on Makin Mattresses products

About us

Makin Mattresses is a leading provider of quality mattresses and sleep products, committed to delivering exceptional comfort and value to our customers. With a strong reputation built on quality products and outstanding customer service, we have established ourselves as a trusted name in the mattress industry. We pride ourselves on our dedicated team, innovative approach to business, and unwavering commitment to customer satisfaction. At Makin Mattresses, we create an environment where employees can grow, succeed and make a meaningful contribution to our continued success.