Delivery Driver / Warehouse Assistant

Makin Mattresses; Newcastle; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Staff discounts

Career development

Safe working environment

Job summary

Makin Mattresses is seeking a reliable Delivery Driver / Warehouse Assistant to join our Newcastle NSW team. This full-time role blends warehouse duties with customer-facing deliveries and plays a key part in keeping products reaching customers safely and on time.

You will operate delivery vehicles, handle loading/unloading, manage stock, and support warehouse operations while upholding safety and quality standards.

Qualifications

• Valid Australian driver’s license with clean record.
• Delivery/warehouse experience is desirable.
• Must be physically fit to lift and move heavy items (mattresses).
• Strong organisational and time-management skills to meet delivery schedules.
• Excellent customer service and professional attitude.
• Reliable, punctual and independent worker; able to work in a team.

Responsibilities

• Operate delivery vehicles to transport mattresses to customers in Newcastle region.
• Load and unload goods safely and securely.
• Assist with warehouse inventory, stock receiving and storage.
• Perform quality checks before dispatch to meet standards.
• Maintain delivery records and obtain customer signatures or photo evidence.
• Provide professional customer service during deliveries and set up products as required.
• Support warehouse tasks including stock rotation and housekeeping.
• Follow health and safety policies and company procedures.
• Communicate delivery schedules and issues with the team.

Skills

Delivery experience

Warehouse experience

Valid driver’s licence

Physical fitness

Time management

Customer service

Teamwork

GPS navigation

Tools

Stock management system

Job description

Makin Mattresses is seeking a reliable and hardworking Delivery Driver / Warehouse Assistant to join our dynamic team based in Newcastle NSW. This is a full-time position that combines warehouse operations with customer-facing delivery responsibilities. You will play a vital role in ensuring our products reach customers safely and on time, whilst maintaining the efficiency of our warehouse operations. This role is essential to our logistics operations and directly impacts customer satisfaction and business success.

What you'll be doing

• Operating delivery vehicles to transport mattresses and related products to customers across the Newcastle region and surrounding areas
• Loading and unloading delivery vehicles safely and efficiently, ensuring products are properly secured to prevent damage
• Assisting with warehouse inventory management, including receiving, storing and organising stock
• Performing quality checks on products before dispatch to ensure they meet our standards
• Maintaining accurate delivery records and obtaining customer signatures or photographic evidence of delivery
• Providing professional customer service during deliveries, including setting up products at customer locations where required
• Supporting warehouse operations such as stock rotation, cleaning and general housekeeping
• Adhering to all health and safety regulations and company policies
• Communicating effectively with the warehouse team and management regarding delivery schedules and any issues that arise

What we’re looking for

• A valid Australian driver's licence with a clean driving record
• Previous experience as a delivery driver or in a warehouse environment is highly desirable
• Physical fitness and capability to lift and move heavy items regularly, including mattresses
• Strong organisational and time management skills to meet delivery schedules
• Excellent customer service skills and a professional attitude
• Reliable, punctual and dependable work ethic
• Ability to work independently and as part of a team
• Knowledge of Newcastle geography or willingness to familiarise yourself with delivery routes
• A current Working With Children Check (WWCC) or willingness to obtain one
• Attention to detail and accuracy in record keeping

What we offer

Working at Makin Mattresses means joining a company that values its employees and promotes a positive workplace culture. We offer competitive wages aligned with industry standards, opportunities for career development and progression within our growing business. You will benefit from a supportive team environment where your contributions are recognised and valued. We provide a safe working environment with modern equipment and comprehensive training to ensure you can perform your role effectively. Additional benefits include staff discounts on our products and a workplace that prioritises work-life balance through reasonable scheduling practices.

About us

Makin Mattresses is a respected Australian mattress manufacturer and retailer with a strong reputation for quality products and excellent customer service. Based in Newcastle NSW, we have been serving customers throughout the region with comfortable, durable mattresses and sleep solutions. We are committed to maintaining high standards of product quality and customer satisfaction, which is why we invest in a dedicated and professional team. Our values centre on reliability, quality craftsmanship and genuine customer care, making us a trusted name in the local community.