Permanent Sales Person - Brisbane

Makin Mattresses; Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Base salary + incentives

Employee discounts on mattresses

Flexible working where possible

Career development opportunities

Training and support for staff

Job summary

Makin Mattresses is seeking a Permanent Sales Person for our Brisbane showroom. This full-time role focuses on engaging customers, identifying needs, and guiding them to the right mattress solutions to achieve sales targets.

You will provide expert product guidance, demonstrate mattresses, process transactions, and nurture relationships for repeat business. A weekend-friendly, customer-focused professional with reliable ethics will thrive here.

Qualifications

• Proven experience in a sales role in retail or customer-facing environment.
• Excellent communication and interpersonal skills.
• Strong sales ability with a track record of meeting or exceeding sales targets.
• Product knowledge or ability to learn quickly and retain details.
• Reliable, punctual with a strong work ethic.
• Ability to work independently and as part of a team.
• Flexibility to work weekends as required.
• Basic numeracy and literacy; proficient with POS systems.
• Valid driver’s license advantageous.

Responsibilities

• Greet and welcome customers to the showroom, creating a friendly atmosphere.
• Listen to customer requirements to identify ideal mattress solutions.
• Provide expert product guidance on features, benefits and specs.
• Demonstrate products effectively so customers can compare options.
• Process sales transactions accurately and efficiently.
• Achieve individual and team sales targets through engagement.
• Build and maintain relationships to encourage repeat business.
• Maintain a clean, well-presented showroom environment.
• Follow company policies and procedures; ensure professional standards.
• Provide aftercare support and resolve customer queries promptly.

Skills

Sales experience

Communication skills

Customer service

Product knowledge

Reliability

Teamwork

Weekend availability

POS proficiency

Numeracy

Driver's license

Tools

POS systems

Job description

Makin Mattresses is a leading mattress retailer committed to providing customers with exceptional sleep solutions and outstanding service. With a strong reputation built on quality products and customer-focused expertise, we pride ourselves on creating a welcoming environment where customers can find their perfect mattress. Our team is passionate about helping people achieve better sleep and improving their overall wellbeing.

About the role

We are seeking a Permanent Sales Person to join our team at our Brisbane location (QLD 4000). This is a full-time position that plays a crucial role in driving sales and delivering exceptional customer experiences. As a Sales Person, you will be at the forefront of our business, engaging with customers, understanding their needs, and guiding them towards the ideal mattress solutions. This role is integral to achieving our sales targets and building long-term customer relationships that define our brand reputation.

Key responsibilities

Greet and welcome customers to the showroom, creating a friendly and professional atmosphere

Listen to customer requirements and preferences to identify their ideal mattress and sleep solutions

Provide expert product knowledge and guidance on mattress features, benefits and specifications

Demonstrate products effectively, allowing customers to experience mattresses and make informed decisions

Prepare and process sales transactions accurately and efficiently

Achieve individual and team sales targets through consistent effort and customer engagement

Build and maintain strong customer relationships to encourage repeat business and referrals

Maintain a clean, organised and well-presented showroom environment

Follow company policies and procedures to ensure compliance and professional standards

Provide aftercare support and resolve any customer queries or concerns promptly

What we're looking for

Proven experience in a sales role, preferably in retail or a customer-facing environment

Excellent communication and interpersonal skills with the ability to build rapport with diverse customers

Strong sales ability with a track record of meeting or exceeding sales targets

Product knowledge or the ability to quickly learn and retain detailed product information

Enthusiasm and passion for providing outstanding customer service

A professional appearance and positive attitude

Reliability and punctuality with a strong work ethic

Ability to work independently and as part of a team

Flexibility to work shifts, including weekends as required

Basic numeracy and literacy skills with proficiency in using point-of-sale systems

Valid driver's license is advantageous

What we offer

At Makin Mattresses, we value our team members and provide a supportive working environment. We offer competitive remuneration, including base salary and performance-based incentives that reward your sales achievements. You will benefit from flexible working arrangements where possible, employee discounts on our premium mattress range, and opportunities for career development and progression within our growing business. We are committed to supporting the wellbeing and professional growth of our staff, providing training and support to help you succeed in your role. We encourage applications from candidates of all backgrounds and are happy to discuss any adjustments or support needed during the recruitment process.