Sales & Events Planner

Trippas White Group; Canberra; Hybrid; AUD 70,000 - 105,000; Full time

Benefits offered by this job

Staff discounts at TWG restaurants

Career development opportunities

Premium portfolio of venues

Job summary

Trippas White Group is seeking an experienced Event Sales & Planner to join the Sydney team at the National Gallery of Australia. You will manage corporate, social and wedding events from enquiry through proposal, contracting, planning, delivery and post-event follow-up.

The role focuses on maximizing revenue, nurturing client relationships, upselling opportunities and coordinating suppliers to deliver milestones that exceed expectations.

Qualifications

• Minimum 2 years' experience in hospitality or events.
• Proven ability to manage events from enquiry to completion.
• Strong client management, negotiation and communication skills.
• Willingness to work weekends and outside hours as required.

Responsibilities

• Manage full event journey from enquiry to post-event follow-up.
• Qualify enquiries and convert leads to confirmed business.
• Conduct site inspections and client meetings.
• Prepare proposals, contracts and event docs.
• Coordinate suppliers and internal teams for event delivery.
• Maintain CRM data and monitor pipeline to hit targets.

Skills

Event sales

Client management

Negotiation

Budgeting

CRM experience

Site inspections

Tools

iVvy

Fedelta

CRM software

Job description

At Trippas White Group (TWG), we createexceptional hospitality experiences across a diverse portfolio of premium andiconic venues. From bespoke corporate events and beautiful weddings tomilestone celebrations and large-scale functions, we pride ourselves ondelivering moments that feel effortless, personalised and memorable. Guided byour core values — Iconic, Trust, Authentic and Performance — TWG continues toset the standard for excellence in hospitality and events.

The Role

We are seeking an experienced, motivatedand passionate Event Sales & Planner to join the Trippas White Group Sydneyteam at the National Gallery Australia. This is a client-facing, commerciallyfocused role combining event sales and end-to-end event planning. You willmanage a diverse portfolio of corporate, social and wedding events, takingclients from initial enquiry and site inspection through proposal, contracting,planning, event delivery and post-event follow-up.

The role is responsible for maximisingrevenue and conversion opportunities while ensuring every event is deliveredprofessionally, seamlessly and to an exceptional standard. You will buildstrong client relationships, proactively identify upselling and value-addedopportunities, coordinate suppliers and internal teams, and maintain clearcommunication throughout the event lifecycle.

Key Responsibilities

• Manage the full event journeyfrom enquiry through to event completion and post-event administration.
• Respond to and qualifycorporate, wedding and social event enquiries, with a strong focus onconverting leads to confirmed business.
• Conduct site inspections andclient meetings.
• Prepare proposals, quotations,contracts and event documentation.
• Develop and maintain strongclient relationships, delivering a high level of customer satisfactionthroughout the sales and planning process.
• Manage event planning detailsand work closely with clients to bring together the finer details of theirevent.
• Coordinate suppliers, internaloperational teams and event requirements, including bump-in, event delivery,bump-out and post-event follow-up.
• Ensure a seamless handoverand/or ongoing communication with Venue Managers and Operations
• Maintain accurate andup-to-date information across event management and CRM systems.
• Monitor sales reporting,budgets, forecasting and pipeline activity to achieve individual and venuerevenue targets.
• Develop and execute businessdevelopment activity to generate new business, repeat clients and revenue.
• Maximise existing accounts andenquiries while actively sourcing new business across relevant market segments.
• Attend trade shows, industryevents, client familiarisations, wedding showcases and other businessdevelopment opportunities as required.
• Review client feedback and useinsights to build future pipeline, repeat events and improved clientexperiences.
• Participate actively in salesand team meetings, contributing to actions and plans that achieve budget.
• Maintain strong knowledge ofmarket trends, competitors, venue offerings, food, beverage and service.
• Support a positive,high-performing team culture and enhance the reputation of Trippas White Groupat all times.
• Complete required training andadministrative tasks accurately and within agreed deadlines.

About You

• Minimum 2 years' experience inhospitality, event sales, event management, wedding or a similar eventsenvironment.
• Proven experience managingevents from enquiry through to completion, ideally across corporate, weddingand social markets.
• Demonstrated success in sales,lead conversion, revenue generation and achieving targets.
• Strong client management,relationship-building, communication and negotiation skills.
• Confident and professional whenconducting site inspections, sales appointments and client meetings.
• Commercially minded, with astrong understanding of sales reporting, budgets and forecasting.
• Highly organised with excellentattention to detail, time management and the ability to manage multiple eventsand deadlines.
• Operational mindset withexperience in supplier coordination, event planning, bump-in, event delivery,bump-out and post-event administration.
• Passion and strong knowledge ofquality food, beverage and service.
• Proactive, self-motivated andcomfortable working in a fast-paced, dynamic environment.
• Ability to listen to clientsand inspire them with the possibilities for their event experience.
• Strong understanding ofcorporate and/or wedding markets, with established industry contacts highlyregarded.
• Proficiency in Microsoft Officeand event management / CRM software.
• Experience with iVvy andFedelta, or similar systems, highly regarded.
• Flexible to work weekends andoutside standard business hours as required by events and site inspections.
• A positive, collaborative andcan-do attitude, with a commitment to exceptional client satisfaction andoperational excellence.

Benefits & Culture

• Supportive and inclusiveculture.
• Professional and safe workingenvironment.
• Staff discounts at TWG retailrestaurants and corporate offers.
• Career developmentopportunities across a diverse portfolio of premium and iconic venues.
• Opportunity to make your markacross both sales and event planning.

Trippas White Group is an Equal Opportunity Employer andencourages Indigenous and First Nations Australians to apply.