Sales Development Representative - SaaS

Protecht; Sydney; Hybrid; AUD 70,000 - 95,000; Full time

Benefits offered by this job

Flexible hybrid work

Career development

Impactful work

Job summary

Protecht is seeking a driven Sales Development Representative to join our APAC Sales team in Sydney. You will be the first point of contact for potential customers, qualify inbound leads, and schedule meetings and demos for Business Development Managers.

You'll maintain accurate CRM records in Salesforce, collaborate with Marketing, Product and Customer Success, and work toward monthly KPIs. If you're a proactive communicator with a passion for SaaS, this is your role.

Qualifications

• 2+ years' experience in a sales or business development role.
• Strong communication and phone skills with a confident, engaging style.
• Experience using Salesforce or similar CRM tools.
• A self-starter attitude with a hunger to learn and grow.
• Proven ability to meet or exceed KPIs and targets.
• Strong relationship-building and problem-solving skills.

Responsibilities

• Engage with prospects who have interacted with Protecht content (eBooks, webinars, videos).
• Qualify leads and schedule meetings or demos for the sales team.
• Follow up with prospects to build interest and understanding of Protecht ERM.
• Maintain accurate records in our CRM (Salesforce) and contribute to weekly sales reporting.
• Collaborate with internal teams including Marketing, Product, and Customer Success.
• Meet or exceed monthly KPIs for outreach and meetings booked.
• Support marketing efforts by converting campaign leads into sales opportunities.

Skills

Communication skills

Phone skills

KPIs achievement

Relationship building

Education

Bachelor's degree

Tools

Salesforce

CRM tools

Job description

At Protecht, we're redefining how the world thinks about risk. Our cloud-based SaaS platform, Protecht ERM, is one of the most comprehensive and dynamic risk management solutions on the market. With offices across APAC, the USA, and Europe, we help organisations turn risk into opportunity through smarter, more agile decision-making.

The Opportunity

We're looking for a driven and enthusiastic Sales Development Representative (SDR) to join our APAC Sales team. If you're passionate about sales, love engaging with people, and want to grow your career in a high-performing SaaS environment-this is your chance.

As an SDR, you'll be the first point of contact for potential customers, qualifying inbound leads and generating interest in our platform. Your work will directly support our Business Development Managers by setting up high-quality meetings and demos.

What You'll Be Doing

• Engage with prospects who have interacted with Protecht content (eBooks, webinars, videos).
• Qualify leads and schedule meetings or demos for the sales team.
• Follow up with prospects to build interest and understanding of Protecht ERM.
• Maintain accurate records in our CRM (Salesforce) and contribute to weekly sales reporting.
• Collaborate with internal teams including Marketing, Product, and Customer Success.
• Meet or exceed monthly KPIs for outreach and meetings booked.
• Support marketing efforts by converting campaign leads into sales opportunities.

What You Bring

• 2+ years' experience in a sales or business development role.
• Strong communication and phone skills with a confident, engaging style.
• Experience using Salesforce or similar CRM tools.
• A self-starter attitude with a hunger to learn and grow.
• Proven ability to meet or exceed KPIs and targets.
• Strong relationship-building and problem-solving skills.

Nice to Have

• Tertiary qualifications in a relevant field.
• Knowledge of risk and compliance principles.
• Experience in SaaS or GRC (Governance, Risk, and Compliance) platforms.
• Work with a passionate, purpose-driven team.
• Flexible hybrid work environment.
• Career development and learning opportunities.
• Be part of a company that's making a real impact in the world of risk.