Sales Development Representative - SaaS

protechtgroup; Sydney; Hybrid; AUD 60,000 - 90,000; Full time

Job summary

Protecht is seeking an energetic Sales Development Representative to join our APAC Sales team in a hybrid Sydney-based role. You’ll be the first contact for inbound leads, qualify opportunities, and set up meetings and demos for Business Development Managers.

You will help maintain CRM records in Salesforce, contribute to weekly sales reports, and collaborate with Marketing, Product and Customer Success. A strong KPI-driven mindset and growth ambition are essential.

Qualifications

• 2+ years of experience in a sales or business development role.
• Strong communication and phone skills with a confident, engaging style.
• Experience using Salesforce or similar CRM tools.

Responsibilities

• Engage with prospects who have interacted with Protecht content (eBooks, webinars, videos).
• Qualify leads and schedule meetings or demos for the sales team.
• Follow up with prospects to build interest and understanding of Protecht ERM.
• Maintain accurate records in our CRM (Salesforce) and contribute to weekly sales reporting.
• Collaborate with internal teams including Marketing, Product, and Customer Success.
• Meet or exceed monthly KPIs for outreach and meetings booked.
• Support marketing efforts by converting campaign leads into sales opportunities.

Skills

Sales experience

Communication skills

CRM (Salesforce)

Prospecting

Meeting scheduling

Relationship-building

Problem-solving

Self-starter

Education

Tertiary qualifications in a relevant field

Tools

Salesforce

Job description

Location: Sydney, New South Wales, Australia

Department: General

About Protecht

AtProtecht, we’re redefining how the world thinks about risk. Our cloud-based SaaS platform,Protecht ERM, is one of the most comprehensive and dynamic risk management solutions on the market. With offices across APAC, the USA, and Europe, we help organisations turn risk into opportunity through smarter, more agile decision-making.

The Opportunity

We’re looking for a driven and enthusiasticSales Development Representative (SDR)to join our APAC Sales team. If you’re passionate about sales, love engaging with people, and want to grow your career in a high-performing SaaS environment—this is your chance.

As an SDR, you’ll be the first point of contact for potential customers, qualifying inbound leads and generating interest in our platform. Your work will directly support our Business Development Managers by setting up high-quality meetings and demos.

What You’ll Be Doing

• Engage with prospects who have interacted with Protecht content (eBooks, webinars, videos).
• Qualify leads and schedule meetings or demos for the sales team.
• Follow up with prospects to build interest and understanding of Protecht ERM.
• Maintain accurate records in our CRM (Salesforce) and contribute to weekly sales reporting.
• Collaborate with internal teams including Marketing, Product, and Customer Success.
• Meet or exceed monthly KPIs for outreach and meetings booked.
• Support marketing efforts by converting campaign leads into sales opportunities.

What You Bring

• 2+ years’ experience in a sales or business development role.
• Strong communication and phone skills with a confident, engaging style.
• Experience using Salesforce or similar CRM tools.
• A self-starter attitude with a hunger to learn and grow.
• Proven ability to meet or exceed KPIs and targets.
• Strong relationship-building and problem-solving skills.

Nice to Have

• Tertiary qualifications in a relevant field.
• Knowledge of risk and compliance principles.
• Experience in SaaS or GRC (Governance, Risk, and Compliance) platforms.

Why Join Protecht?

• Work with a passionate, purpose-driven team.
• Flexible hybrid work environment.
• Career development and learning opportunities.
• Be part of a company that’s making a real impact in the world of risk.