Sales & Customer Support Specialist (Metals)

Vulcan; Queensland; On-site; AUD 50,000 - 80,000; Full time

Benefits offered by this job

Professional but relaxed company cult

Generous parental leave policy

On the job training

Employee Assistance Programme

Job summary

Vulcan, Australasia’s metals distributor and processor, based in Queensland, is seeking a customer-focused team member. You will handle sales enquiries by phone and face-to-face, prepare quotes and orders, and provide effective solutions to customers throughout the sales process.

A background in metals is preferred but not essential. You will join a professional yet relaxed culture with on-the-job training, generous parental leave, and access to an Employee Assistance Programme.

Qualifications

• Background of metals industry (preferred but not essential).
• Ability to work independently and as part of the team.
• Attention to detail.
• Intermediate computer skills.

Responsibilities

• Processing general phone and face-to-face sales enquiries.
• Preparing sales quotes and orders.
• Providing suitable solutions to our existing and potential customers.
• Delivering excellent customer service and support through the sales process.

Skills

Customer service

Sales support

Attention to detail

Teamwork

Independent work

Tools

Computer literacy

Job description

Vulcan, Australasia’s metals distributor and processor, based in Queensland, is seeking a customer-focused team member. You will handle sales enquiries by phone and face-to-face, prepare quotes and orders, and provide effective solutions to customers throughout the sales process.

A background in metals is preferred but not essential. You will join a professional yet relaxed culture with on-the-job training, generous parental leave, and access to an Employee Assistance Programme.