Customer Service & Sales Support Specialist

Vulcan; Queensland; On-site; AUD 42,000 - 54,000; Full time

Benefits offered by this job

On the job training

Generous parental leave policy

Employee Assistance Programme

Professional but relaxed company kultu

Job summary

Vulcan in Queensland, Australia seeks a customer-focused sales support representative to handle general phone and face-to-face enquiries, prepare quotes and orders, and provide frontline service to customers.

You will also assist with warehouse tasks, support accuracy of manifests and data entry, and help maintain a professional but relaxed culture. On-the-job training and parental leave are offered.

Qualifications

• Previous customer service and sales experience (preferred but not essential).
• Ability to work independently and part of the team.
• Attention to detail.
• Intermediate computer skills.

Responsibilities

• Processing general phone and face to face sales enquiries
• Preparing sales quotes and orders
• Providing suitable solutions to our existing and potential customers
• Delivering excellent customer service and support through the sales process
• Supporting warehouse operations, including manifests, goods receipting, entering cycle count data and filing

Skills

Customer service

Sales experience

Attention to detail

Independent worker

Team player

Intermediate computer skills

Job description

Vulcan in Queensland, Australia seeks a customer-focused sales support representative to handle general phone and face-to-face enquiries, prepare quotes and orders, and provide frontline service to customers.

You will also assist with warehouse tasks, support accuracy of manifests and data entry, and help maintain a professional but relaxed culture. On-the-job training and parental leave are offered.