SALES & CUSTOMER SERVICE REPRESENTATIVE

Alkaway

Mullumbimby

On-site

AUD 60,000 - 75,000

Full time

3 days ago
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Job summary

Alkaway in Mullumbimby, NSW, is seeking a friendly customer service professional to help customers find the right water filtration products and health solutions. You will use product knowledge and expert advice to guide choices and ensure satisfaction.

You will demonstrate strong communication, computer skills, and a genuine interest in health. No cold calls required, and you will work with a small team to advise customers and close sales with practical solutions.

Qualifications

  • Warm, friendly manner with excellent communication skills.
  • Good computer skills and attention to detail.
  • Genuine interest in health and wellbeing.
  • At least 2 years' sales or customer service experience (water filtration or health industry experience an advantage).
  • Good technical aptitude and confidence explaining products and recommending suitable solutions.
  • Customer-focused, proactive and practical, with strong problem-solving skills.

Responsibilities

  • Provide friendly customer service and expert advice on water filtration products and health solutions
  • Demonstrate product knowledge and recommend suitable solutions to customers
  • Explain products with technical aptitude and confidence
  • No cold calls required

Skills

Customer service
Product knowledge
Communication
Sales experience
Technical aptitude
Problem solving
Attention to detail
Health knowledge

Job description

Help customers find the right water filtration products and health solutions by providing friendly customer service, product knowledge and expert advice.

About us

An established water filtration company operating since 2000.

About the role
Key responsibilities
  • Provide friendly customer service and expert advice on water filtration products and health solutions
  • Demonstrate product knowledge and recommend suitable solutions to customers
  • Explain products with technical aptitude and confidence
  • No cold calls required
About you
  • Warm, friendly manner with excellent communication skills
  • Good computer skills and attention to detail
  • Genuine interest in health and wellbeing
  • At least 2 years' sales or customer service experience (water filtration or health industry experience an advantage)
  • Good technical aptitude and confidence explaining products and recommending suitable solutions
  • Customer-focused, proactive and practical, with strong problem-solving skills
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