Customer Experience Associate

Puratap Pty Ltd; Adelaide; On-site; AUD 50,000 - 62,000; Full time

Benefits offered by this job

Work-life balance

Career development

Supportive team environment

Job summary

Puratap Pty Ltd in Dudley Park, SA is seeking a Customer Experience Associate to handle inbound and outbound calls and deliver an outstanding customer service experience. You will promote Puratap’s water purification benefits while contributing to a supportive team environment.

Join a growing, Australian-owned company that values work-life balance and offers ongoing training and career development within a dynamic call centre setting.

Qualifications

• Experience in customer service is a plus.
• Strong communication and phone etiquette.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Handle inbound and outbound calls to support customers.
• Promote Puratap’s water purification benefits with customers.
• Deliver a positive, high-quality customer experience.

Skills

Customer service

Communication

Sales mindset

Team player

Job description

Dudley Park, SA

Customer Experience Associate – Join a Leading Water Purification Company!

Why Join Us?

• Monday to Friday business hours—enjoy work-life balance!
• Ongoing career development and training—grow within a supportive team.
• Work with cutting-edge technology to deliver seamless customer experiences.
• Be part of an industry leader in the water purification sector.
• Achieve personal and team success with a sales focus and rewards.
• Join a passionate, Australian-owned company making a real difference.
• Convenient Dudley Park location—easy to get to!

Why Puratap?

Join a proven and successful Australian-owned company making a real difference in people’s lives. As a Customer Experience Associate, you’ll not only be part of a growing market but also help deliver clean, pure water to households across South Australia. Enjoy a dynamic, supportive team environment, career development opportunities, and business hours that allow you to balance work and life.

About Puratap

At Puratap, we’re passionate about providing high-quality, clean water to households across South Australia. With 25+ years of experience, we’re not just a business – we’re a close-knit team committed to excellence and customer satisfaction. Join us in our Dudley Park call centre, where you’ll receive support, training, and development as part of a company that values both its people and its customers.

About the Position

As a Customer Experience Associate, you’ll engage with both new and existing customers through inbound and outbound calls, providing them with top-notch service while promoting the benefits of unlimited pure water. You'll use state-of-the-art technology to ensure seamless communication and an exceptional customer experience.

What We’re Looking For

• Proud to represent our brand and share our message of clean, pure water
• Dedicated to providing exceptional customer service with a friendly, positive attitude
• Confident in phone and email communication with a diverse customer base
• A reliable team player who thrives in a supportive, fast-paced environment
• Motivated by achieving sales targets and contributing to company success
• Previous experience in customer service is a plus, but enthusiasm and willingness to learn are key!