SALES & CUSTOMER RELATIONSHIP CONSULTANT

Unidan Engineering; Gold Coast City; Vor Ort; AUD 55.000 - 70.000; Vollzeit

Zusammenfassung

Unidan Engineering in Yatala, Queensland is seeking a motivated Sales & Customer Relationship Consultant to manage supplier product, accessory and parts sales from enquiry to delivery. You will build strong customer relationships, handle quotes, and coordinate freight while supporting the Business Development Manager to grow larger opportunities.

The role offers hands-on sales experience, mentoring and a clear path to a broader sales/biz-dev position as you develop product knowledge and skills.

Qualifikationen

• Experience in sales or customer service.
• Proactive, organised and reliable.
• Strong communication, both on the phone and in writing.
• Ability to manage multiple enquiries and orders with attention to detail.
• Willingness to learn new systems and product knowledge.

Aufgaben

• Respond to customer enquiries by phone and email using HubSpot CRM.
• Prepare, send and follow up quotes for supplier products, accessories and parts.
• Manage customer orders from confirmation through to completion.
• Coordinate freight and delivery arrangements for customers.
• Keep customers informed throughout the ordering and delivery process.
• Build strong, professional relationships with external customers.
• Identify sales opportunities and convert enquiries into sales.
• Maintain accurate customer, quote and order information in systems.
• Work with the team to ensure orders are delivered accurately and on time.
• Develop larger business opportunities and set meetings for Business Development Manager.

Kenntnisse

Sales

Customer relationships

CRM (HubSpot)

Communication

Tools

HubSpot CRM

Jobbeschreibung

SALES & CUSTOMER RELATIONSHIP CONSULTANT

ABOUT THE ROLE
We are looking for a motivated and organised Sales & Customer Relationship Coordinator to join our team in Yatala. This is a hands‑on sales role focused on managing our supplier product, accessory and parts sales to external customers, from the initial enquiry and quote through to order, freight and delivery.

The role is designed for someone who wants to build a genuine career in sales. Initially, your focus will be on smaller sales and delivering an excellent customer experience. As your product knowledge, confidence and sales skills develop, you will work closely with our Business Development Manager to qualify leads and set meetings for larger sales opportunities, with the potential to progressively take on more responsibility.

WHAT YOU'LL BE DOING

Respond to customer enquiries by phone and email - using the HUBSPOT CRM application.

Prepare, send and follow up quotes for supplier products, accessories and parts.

Manage customer orders from confirmation through to completion.

Coordinate freight and delivery arrangements for customers.

Keep customers informed throughout the ordering and delivery process.

Build strong, professional relationships with external customers.

Identify sales opportunities and follow up enquiries to convert them into sales.

Maintain accurate customer, quote and order information in our systems.

Work closely with the wider team to ensure orders are delivered accurately and on time.

As you develop, qualify larger business opportunities and set meetings for the Business Development Manager.

ABOUT YOU

You enjoy talking to people and building genuine customer relationships.

You are proactive. You don't wait for customers to come back to you.

You are organised, reliable and comfortable managing multiple enquiries and orders.

You have strong attention to detail and take ownership of your work.

You are confident on the phone and in written communication.

You are comfortable using computers and willing to learn new systems.

You have a genuine interest in developing a career in sales and business development.

Previous experience in sales, customer service, parts, logistics or a technical environment is highly regarded, but attitude and willingness to learn are just as important.

YOUR DEVELOPMENT PATH

This role is intended to grow with the right person. You will report directly to the Business Development Manager and receive hands‑on mentoring and training. As you build confidence and demonstrate capability, the role can progressively develop into a broader sales and business development position, including lead qualification, appointment setting, larger customer opportunities and eventually greater responsibility for sales.

WHAT WE OFFER

Full‑time position based in Yatala, Queensland.

Monday to Thursday: 7:00am–3:30pm.

Friday: 7:00am–1:00pm.

Direct mentoring and training from the Business Development Manager.

A clear opportunity to develop into a larger sales role.

The opportunity to work within a growing engineering and specialist vehicle business.

A hands‑on, varied role where you can make a real impact on the customer experience and sales process.

THE RIGHT PERSON FOR THIS ROLE

We're looking for someone who is hungry to learn, enjoys sales and takes pride in looking after customers. You don't need to know everything on day one, we can teach you the products and our systems. What matters is that you are commercially minded, dependable, personable and keen to grow.