Sales Assistant | Earthmoving & Machinery Attachments

ST Engineering Solutions; Melbourne; Presencial; AUD 55 000 - 65 000; Tempo integral

Resumo da oferta

ST Engineering is seeking a proactive Sales Assistant for our Earthmoving & Machinery Attachments line, based in Kilsyth, VIC. You will engage with customers, manage inquiries, prepare quotes and move orders through the sales cycle with support from the sales team.

We value a proactive, organised attitude, strong communication and a customer-first approach. This full-time, office-based role offers product training and a collaborative environment in a growing Australian business.

Qualificações

• Previous experience in sales, sales support or a customer-facing role.
• Confidence speaking with customers over the phone and via email.
• A proactive attitude – you see what needs doing and get on with it.
• Strong organisation skills and the ability to juggle multiple enquiries and tasks.
• Great communication skills and attention to detail.
• Confidence using computers, email and sales or CRM systems.

Responsabilidades

• Responding to customer enquiries via phone, email, website and social media.
• Assisting customers with product information, pricing and availability.
• Preparing quotations and following up customers to help turn enquiries into orders.
• Supporting our Sales Representative with daily sales activities and customer follow-ups.
• Processing sales orders, invoices and coordinating order details.
• Keeping customer records, quotations and sales opportunities updated in our CRM.
• Proactively contacting customers and following up outstanding enquiries.
• Building positive relationships with existing and new customers.
• Liaising with our warehouse, workshop and engineering teams to keep orders on track.
• Helping identify opportunities to improve sales, customer service and the way we do things.

Descrição da oferta de emprego

Sales Assistant | Earthmoving & Machinery Attachments

LOVE SALES & WORKING WITH CUSTOMERS? WE WANT TO TALK TO YOU!

Sales Assistant | Earthmoving & Machinery Attachments

Full-Time | Office-Based | Kilsyth VIC

Are you a people person who loves talking to customers, enjoys sales and gets satisfaction from helping turn enquiries into orders?

We've got the products. We've got the customers. We've got the enquiries. Now we need a great Sales Assistant to help keep things moving!

ST Engineering is an established Australian engineering and machinery attachment business based in Kilsyth, Victoria.

Through our growing HFP Attachments division, we supply excavator, skid steer and earthmoving attachments to contractors, machinery dealers, hire companies and customers across Australia.

We're looking for a motivated, organised and enthusiastic Sales Assistant to join our team, support our sales activities and help us deliver a great customer experience.

THIS ISN'T JUST AN ADMIN ROLE – WE WANT SOMEONE WHO LOVES SALES!

You'll work closely with our sales team, helping manage incoming enquiries, prepare quotations, follow up customers and keep orders moving.

We want someone who's confident picking up the phone, enjoys building relationships and isn't afraid to take initiative to get things done.

You'll be an important part of making sure our customers are looked after, opportunities aren't missed and the day-to-day sales process runs smoothly.

WHAT YOU'LL BE DOING

Responding to customer enquiries via phone, email, website and social media.

Assisting customers with product information, pricing and availability.

Preparing quotations and following up customers to help turn enquiries into orders.

Supporting our Sales Representative with daily sales activities and customer follow-ups.

Processing sales orders, invoices and coordinating order details.

Keeping customer records, quotations and sales opportunities updated in our CRM.

Proactively contacting customers and following up outstanding enquiries.

Building positive relationships with existing and new customers.

Liaising with our warehouse, workshop and engineering teams to keep orders on track.

Helping identify opportunities to improve sales, customer service and the way we do things.

WHAT MAKES A GREAT FIT?

We're looking for someone who's switched on, organised and genuinely enjoys working with people.

Ideally, you'll bring:

Previous experience in sales, sales support or a customer-facing role.

Confidence speaking with customers over the phone and via email.

A proactive attitude – you see what needs doing and get on with it.

Strong organisation skills and the ability to juggle multiple enquiries and tasks.

Great communication skills and attention to detail.

Confidence using computers, email and sales or CRM systems.

A genuine interest in helping customers and contributing to sales.

The ability to work independently while being part of a busy team.

A positive attitude, willingness to learn and a good sense of humour!

Experience in earthmoving, construction, agricultural machinery, automotive parts, industrial products or trade sales would be highly regarded.

DON'T KNOW EXCAVATORS? THAT'S OKAY!

You don't need to be a machinery expert to join our team.

If you've got sales or customer service experience, you're confident dealing with people and you're willing to learn, we'll teach you about our products.

What matters most is your attitude, initiative and ability to get things done.

WHY YOU'LL WANT TO WORK WITH US

Real customers. Real enquiries. Real opportunities.

We're not asking you to start from scratch. We've got an established customer base, a growing product range and regular incoming enquiries. We need someone to help us make the most of them.

A role with plenty of variety

One minute you might be preparing a quote for an excavator bucket, the next helping a machinery dealer with an attachment order. No two days are quite the same!

Monday to Friday, 7:45 am–3:45 pm. No weekends and no unpredictable retail rosters.

Learn and grow with us

You'll receive product training and ongoing support from an experienced team, with opportunities to develop your skills and take on greater responsibility as our business continues to grow.

A hands‑on Australian business

We're not a corporate call centre. You'll work with real products, real customers and a down‑to‑earth team where your contribution genuinely matters.

WHAT WE'RE OFFERING

Competitive salary plus superannuation, negotiable based on experience.

Full-time, office-based position in Kilsyth, Victoria.

Monday to Friday, 7:45 am–3:45 pm – no weekends.

An established customer base and genuine sales enquiries.

Product training and ongoing support.

A varied and interesting role with plenty to learn.

Opportunities for career development as our business grows.

A friendly, supportive team that values initiative and a great attitude.

SOUND LIKE YOUR KIND OF JOB?

If you love dealing with customers, enjoy being involved in sales and take pride in getting things done, we'd love to hear from you!

We're looking for someone who's enthusiastic, reliable, organized and ready to become a valued part of our growing team.

If you've got a great attitude, enjoy sales and aren't afraid to get stuck in, we want to hear from you!