Sales Coordinator M/F

Exide Technologies; Sydney; On-site; AUD 70,000 - 90,000; Full time

Job summary

Exide Technologies in Bankstown, NSW, is seeking a motivated Sales Coordinator to support day-to-day operations at our Bankstown warehouse. You will coordinate scheduling for a team of Service Technicians, manage quotes and orders, and maintain strong customer communications.

This role requires 5+ years in sales and service coordination in an industrial setting, excellent attention to detail, and proficiency with Oracle ERP and MS Office.

Qualifications

• 5+ years' proven sales and service coordination/administration experience in an industrial environment.
• Accuracy and strong attention to detail.
• Exceptional written and verbal communication skills.
• A 'can do' attitude and be a positive team player.
• Experience using Oracle ERP system.
• Proficient in Microsoft Office Word, PowerPoint, Excel, and Outlook.

Responsibilities

• Undertake administration and customer service tasks across multiple functions: sales, service and warehouse operations.
• Manage day-to-day scheduling for Service Technicians; allocate jobs and use PC-based reporting for quoting.
• Communicate with customers on scheduling and provide job status updates.
• Manage the order entry process from quote to despatch with open communication.
• Resolve customer complaints and escalate as needed.
• General office duties; meet and greet visitors, answer phones, direct inquiries.
• Build strong customer relations and promote Exide Technologies as a quality supplier.
• Foster a culture of collaboration and continuous improvement.

Skills

Sales coordination

Attention to detail

Communication skills

Team player

Tools

Oracle ERP

Microsoft Office

Job description

We are currently looking for a motivated Sales Coordinator to join our vibrant and supportive team in Bankstown. The Sales Coordinator will report to our National Service Manager, providing efficient support for the day-to-day operations at our Bankstown warehouse, in a highly structured and organised manner.

What will your daily responsibilities include in this role?

• Undertake administration and customer service tasks across multiple functions: sales (both Motion and Energy Solutions), service and warehouse operations for the Bankstown site which include (but are not limited to):
• Effective management of day-to-day scheduling requirements for a team of Service Technicians; allocating jobs and using a PC-based electronic reporting program for quoting and reporting purposes.
• Communicating with customers on the scheduling of jobs and providing job status updates, ensuring all service jobs are completed on time and to the customers' requirements.
• Managing the order entry process from quote to despatch whilst ensuring open communication with both internal and external customers.
• Resolving customer complaints and escalating in a timely manner where necessary.
• General office duties; meet and greet visitors, answering phones and directing enquiries to the appropriate team/person.
• Build strong customer relations (both internal and external) whilst enhancing the reputation of Exide Technologies as an ethical supplier of quality products.
• Work always to foster a culture of collaboration and continuous improvement.

What we are looking for:

• 5+ years' proven sales and service coordination/administration experience in an industrial environment.
• Accuracy and strong attention to detail
• Exceptional written and verbal communication skills
• A 'can do' attitude and be a positive team player
• Experience using Oracle ERP system, preferred but not essential
• Proficient in Microsoft Office Word, PowerPoint, Excel, and Outlook

We offer

Join a modern, expanding division within a global organisation where your ideas and initiative truly matter. You'll enjoy a supportive, collaborative environment with room to grow and the resources to thrive.

• Career development in a global organisation with international growth pathways
• Competitive salary, including participation in the annual incentive plan
• Employee assistance program
• Service recognition program
• Professional learning and development opportunities
• A dynamic, future‑focused workplace committed to sustainability, diversity, and continuous improvement

Working with us means being engaged and agile. Our culture of continuous learning and commitment to sustainability and diversity create an environment where you can grow your skills and your career.

Job location

Australia, BANKSTOWN

Location

135 Nancy Ellis Leebold Drive, Bankstown NSW