Sales Coordinator / Internal Sales

Aluminium Specialties Group Pty Ltd; Brisbane; On-site; AUD 50,000 - 65,000; Full time

Benefits offered by this job

Staff bonus

Birthday day off

Career progression

Job summary

ALSPEC in Brendale is seeking a proactive Customer Service/Administration professional to join a busy team. You will create quotes, process orders by phone, fax, and email, and support against counter and regional sales.

The role emphasizes building customer relationships, accuracy, and efficient coordination with delivery drivers and warehouse staff. ALSPEC offers an established, national network, ongoing training, and staff bonuses, with a birthday day off as part of benefits.

Qualifications

• Strong customer relationship skills and service mindset.
• High level of accuracy and attention to detail.
• Proficient computer skills and fast typing speeds.
• Experience in aluminium/home improvement industries is a plus.

Responsibilities

• Create quotes and take customer orders by phone, fax and email.
• Provide support to counter sales and regional sales teams.
• Follow up on customer complaints and product returns.
• Liaise with delivery drivers and warehouse staff to track orders.

Skills

Customer service

Communication

Attention to detail

Typing speed

Teamwork

Tools

Computer systems

Job description

Brendale

• Be part of a national operation and a friendly work environment
• Ongoing training and career progression for the right person
• Great benefits including staff bonus, birthday day off.

This is a great opportunity to join an established, successful and respected industry leader. A passion for achievement and success is a must!

About Us...

Established in 1974, Alspec is the market leader in the design and distribution of innovative aluminium systems to the architectural, industrial and home improvement markets and can genuinely offer fantastic career progression and long-term opportunities in their national Branch network.

We currently have 14 locations throughout Australia, employing over 700 employees. This allows us to offer excellent opportunities for the right candidate. Additionally, each location is a family unit offering excellent benefits, such as a Staff Bonus for everyone, and having your birthday off on us.

About The Role...

Working as part of a vibrant and energetic team you will be responsible for building strong customer relationships, providing product information and service, as well as undertaking a variety of administrative support duties. Some of the main responsibilities of this role include:

• Creating quotes and taking customer orders (by phone, fax and email),
• Providing support to our counter sales and regional sales teams,
• Following up on customer complaints and product returns,
• Liaising with delivery drivers and warehouse staff to follow up on customer orders.

In return for your commitment to the business, we are offering a competitive annual salary and the opportunity to a rewarding career path for the ambitious individual looking to develop their skills and progress within a national company.

About You...

This is an extremely busy role and requires someone who thrives on working under pressure and meeting tight deadlines.

Applicants will also need to have:

• A bright personality with the ability to build strong customer relationships,
• A high level of accuracy and attention to detail.
• Strong computer and systems experience with fast and accurate typing speeds.
• Previous experience in the aluminium, home improvement or associated industries would be a distinct advantage.

Thank you in anticipation of your interest in this opportunity with Alspec.