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32 Degrees Building Pty Ltd in Sydney is seeking a motivated client sales representative/appointment setter to handle new and existing leads, book builder appointments, and nurture clients to grow sales.
The role is office-based, Monday to Friday 9:30 am to 2:30 pm, and requires excellent phone manners, strong English, CRM experience (HubSpot preferred), and the ability to work both in a team and autonomously.
32 Degrees Building has been operating for 14+ years in the residential home additions, extensions and large scale renovations industry and are currently seeking a motivated and results-driven client sales representative/appointment setter to join their team in the office. You will be responsible for responding to new and existing leads, booking appointments for the builder and nurturing clients to drive sales growth and be a part of taking the business to the next level.
We are seeking someone who has over the phone sales experience with a demonstrated understanding of tonality, urgency and empathy when matching the client to the right services/product.
Our ideal candidate is excited, driven, highly organised, has a strong work ethic with an ability to go above and beyond for our clients. Must be a team player while also able to work autonomously.
Contacting new and existing leads and scheduling paid appointments for the builder to meet with clients
Educating our clients on our process and the features and benefits of building with us
Matching our clients with the right product/service to suit their needs
Nurturing clients, building rapport and addressing their requirements in a timely and efficient manner
Using sales strategies to ensure a successful close
Database management on our CRM system - Hubspot
Lead generation and relationship building with external stakeholders
Professional phone manner;
Team player - a want to help and be helped to work together to achieve company goals;
Computer literacy is a must;
Microsoft OS and software; Word, Excel, Outlook
Use of Hubspot CRM system or similar and Trello - highly advantageous
Use of Dropbox
Must have a high level of english literacy - spelling, grammar, punctuation and formatting of documentation;
Ability to be resourceful and liaise with appropriate external bodies to obtain answers;
Experience working with KPI’s with demonstrated sales experience outlining conversion rates from lead to close;
You will be self-motivated and results driven;
You will have a positive attitude, respect for others and a genuine excitement to help people;
Excellent communication skills with the ability to influence individuals at all levels;
A high level of self management and ability to follow proven sales processes and contribute towards sales improvements;
A high attention to detail;
Experience with day-to-day database management
Job security
Incentives for achieving KPI’s
Friendly, inclusive team environment
Sales and administration training and development
Future career growth opportunities
Regular team building events