Kitchen Sales Representative

Inter IKEA Systems B.V.; Sydney; On-site; AUD 42,000 - 56,000; Part time

Benefits offered by this job

5 weeks paid annual leave

Parental leave

EAP access

Co-worker 15% discount

Co-worker uniform provided

Free Co-worker parking

Rosters published 4 weeks in advance

Bonus programme

Meals in co-worker restaurant

Benefits Membership

Co-worker Loyalty Program

Novated Leasing for EVs

Job summary

IKEA Australia is seeking a Kitchen Sales Representative in Sydney to help customers design dream kitchens by blending sales, design and consultation for tailored solutions and an exceptional shopping experience.

You will plan kitchens with IKEA's planning tools, guide customers from initial conversation to purchase, and contribute to a welcoming, fast-paced team focused on service and design excellence.

Qualifications

• Experienced in sales, customer service, kitchen design, interior design, furniture retail or a similar customer-focused environment.
• A confident communicator who enjoys building relationships and finding solutions for customers.
• Passionate about achieving sales results while delivering excellent service.
• Organised, detail-oriented and comfortable managing multiple customer projects.
• Confident using digital tools and eager to learn new systems.
• Interested in home furnishing, design trends and creating functional spaces.
• Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.
• Motivated to work in a fast-paced retail environment where no two days are the same.

Responsibilities

• Engage proactively with customers to understand needs and recommend kitchen solutions.
• Plan and design kitchens using IKEA's digital planning tools.
• Build strong customer relationships through consultations, follow-up calls and ongoing support.
• Actively promoting IKEA's kitchen products and services to achieve sales goals.
• Delivering a seamless, first-time-right customer experience from planning through to purchase.
• Staying up to date with product knowledge, kitchen trends and solutions to inspire customers.
• Contributing to a welcoming, collaborative and commercially focused team environment.

Skills

Sales experience

Customer service

Kitchen design

Interior design

Furniture retail

Communication skills

Digital tools

Home furnishing

Organised

Multitasking

Tools

Digital planning tools

Job description

\"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.\"

\"A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.\"

Candidate profile (title)

Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. As a Kitchen Sales Representative, you'll help customers bring their dream kitchens to life. Combining sales, design and customer consultation, you'll guide customers through their kitchen planning journey, providing expert advice and tailored solutions that meet their needs, lifestyle and budget. Using IKEA's kitchen planning tools, you'll create inspiring kitchen solutions while delivering an exceptional customer experience from first conversation through to purchase.

Key responsibilities (text)

Working at IKEA has its benefits and rewards:

• $31.00 per hour base rate (Monday to Friday, 7:00am to 6:00pm)


• $46.50 per hour Sunday rate (9:00am to 11:00pm), plus above-award pay and applicable penalty rates, including weekends and public holidays


• 5 weeks of paid annual leave, paid parental leave, family and community leave, and more


• 24/7 access to our Employee Assistance Program (EAP) for health and wellbeing support


• 15% Co-worker discount


• Co-worker uniform provided


• Free Co-worker parking


• Rosters published 4 weeks in advance


• Bonus programme (where eligible)


• Affordable, nutritious meals and complimentary drinks in the co-worker restaurant


• Benefits Membership, providing savings and discounts on everyday expenses, entertainment, retail, and wellbeing services through hundreds of participating providers


• Co-worker Loyalty Program, offering additional employer contributions to your superannuation (where eligible)


• Novated Leasing for Electric Vehicles (EVs) through our partnership with Flare, supporting a more sustainable way to drive

Additional Information

• Permanent, Part-time (60 hours/fortnight)


• Internal job title is Sales Co-worker II


• Rotating roster between 8:30am and 9:30pm on weekdays and weekends


• Availability to work 3 out of every 4 weekends, including both Saturday and Sunday

Recruitment Process

• Shortlisted candidates will be invited to complete a pre-recorded video interview


• Selected candidates will then attend an in-person interview with the hiring team

October to January is one of IKEA's busiest trading periods. To support our customers during this time, we prefer co-workers not to plan holidays during these months and to maintain availability throughout the peak period.

Team vision ( title)

As Kitchen Sales Representative your responsibilities will include, but are not limited to:

• Engaging proactively with customers to understand their needs and recommend kitchen solutions.


• Planning and designing kitchens using IKEA's digital planning tools.


• Building strong customer relationships through consultations, follow-up calls and ongoing support.


• Actively promoting IKEA's kitchen products and services to achieve sales goals.


• Delivering a seamless, first-time-right customer experience from planning through to purchase.


• Staying up to date with product knowledge, kitchen trends and solutions to inspire customers.


• Contributing to a welcoming, collaborative and commercially focused team environment.

Let's connect Who you are

As Kitchen Sales Representative you are or have:

• Experienced in sales, customer service, kitchen design, interior design, furniture retail or a similar customer-focused environment.


• A confident communicator who enjoys building relationships and finding solutions for customers.


• Passionate about achieving sales results while delivering excellent service.


• Organised, detail-oriented and comfortable managing multiple customer projects.


• Confident using digital tools and eager to learn new systems.


• Interested in home furnishing, design trends and creating functional spaces.


• Proficient computer skills and a willingness to learn the technical aspects of the IKEA range and digital planning tools.


• Motivated to work in a fast-paced retail environment where no two days are the same.

Local section (title)

We need people like you

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values


• Being your unique self, while respecting and including others


• A passion for home furnishing


• Performing & delivering while learning & developing