Sales Co-worker (Part-time)

Inter IKEA Systems B.V.; Canberra; On-site; AUD 39,000 - 45,000; Part time

Benefits offered by this job

Paid annual leave

Parental leave

Family & Community Leave

Employee Assistance Program (EAP)

Co-worker discount

Uniform provided

Free parking

Bonus programme

Benefits Membership

Job summary

IKEA Australia in Canberra is seeking a Sales Co-worker to help create a welcoming shopping experience. You will combine friendly customer service with hands-on store tasks, contributing to sales and display upkeep.

The role is permanent part-time (40hrs/fortnight), with a rotating roster. You’ll benefit from paid leave, family leave, staff discounts, employee assistance and a supportive team culture that values inclusion and development.

Qualifications

• Experience in retail, customer service, or showroom sales.
• Good communication, friendly approach, and ability to work with customers.

Responsibilities

• Approaching customers, understanding their needs, and recommending suitable home furnishings.
• Actively selling the IKEA range and promoting services to enhance the customer experience.
• Keeping your area clean, well-stocked, organised and correctly priced.
• Maintaining and refreshing displays through basic visual merchandising and stock condensing.
• Replenishing stock and preparing sales spaces using safe manual handling techniques.
• Assembling products to ensure strong presentation and functionality.
• Using IKEA systems to provide accurate product information and support order placement.
• Working collaboratively with your team and other departments to deliver great results.

Skills

Customer service

Retail experience

Sales skills

Communication

Teamwork

Tools

IKEA systems

Job description

"You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you."

A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself.

Candidate profile (title) Our team within IKEA

Candidate profile (text) - Default language At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
We are guided by our cultures & values, creating a great place to work.
We stand for equality, diversity and inclusion.
We care about people & planet and promote health & wellbeing.
We nurture your development and provide career opportunities to unlock your potential.

Key responsibilities (text) Working at IKEA has its benefits and rewards:

• $29.65 base hourly pay rate
• Above award rates and penalty rates (including Sunday and Public Holidays)
• 5 weeks’ Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
• 24/7 access to our Employee Assistance Program for health and wellbeing support
• 15% Co-worker discount
• Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
• Co-worker uniform provided
• Free Co-worker parking
• Bonus programme (where eligible)
• Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
• Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

Additional information

• This role is Permanent Part-time (40hrs/fortnight)
• You will work on a rotating roster between 9:00am - 8:30pm, and 3 out of 4 weekends (both Saturday and Sunday).

Recruitment process

• Following shortlisting, candidates will complete a pre-recorded video interview
• Selected candidates will then attend an in-person interview with the hiring team

Team vision ( title) About this work area

As a Sales Co-worker, you’ll help create an inspiring and seamless shopping experience for our customers. You’ll combine customer interaction with hands‑on store tasks.

Your responsibilities will include

• Approaching customers, understanding their needs, and recommending suitable home furnishing solutions.
• Actively selling the IKEA range and promoting services to enhance the customer experience.
• Keeping your area clean, well-stocked, organised and correctly priced.
• Maintaining and refreshing displays through basic visual merchandising and stock condensing.
• Replenishing stock and preparing sales spaces using safe manual handling techniques.
• Assembling products to ensure strong presentation and functionality.
• Using IKEA systems to provide accurate product information and support order placement.
• Working collaboratively with your team and other departments to deliver great results.

Let´s connect You’re friendly, proactive, and enjoy working with people. You take pride in delivering great results, bring a positive attitude to everything you do, and are comfortable balancing customer service with hands‑on responsibilities. You'll thrive in this role if you have:

• A warm, approachable and confident communication style.
• A strong work ethic with the ability to take initiative and work independently.
• A collaborative mindset and enjoy working as part of a team.
• Good organisation skills and attention to detail.
• Comfort with physical work, including manual handling and maintaining displays.
• A genuine interest in home furnishings and creating exceptional customer experiences.

Preferred experience:

• Previous experience in retail, customer service, or showroom sales.
• Experience working in a fast‑paced, customer‑focused environment.
• Confidence in supporting sales objectives and contributing to the achievement of targets and KPIs.

Local section (title) We need people like you

Local section (text) At IKEA, work is so much more than a job. Come join us!

Why you will love us

From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home‑furnishing products and solutions, made with care for our planet, reaching millions of customers.

At the heart of our business, are our wonderful co‑workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.

Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.

What we all have in common

• Living our values
• Being your unique self, while respecting and including others
• A passion for home furnishing
• Performing & delivering while learning & developing