Sales Associate

Richemont; Sydney; On-site; AUD 42,000 - 54,000; Full time

Job summary

Richemont's Chloé boutique in Sydney is seeking a Sales Associate to embody the brand and deliver an exceptional shopping experience. You will act as a trusted advisor, welcoming guests and driving sales while upholding the Maison’s standards of service, CRM-driven clienteling, and collaborative teamwork across departments.

As part of the Richemont family, you will participate in a structured recruitment process, with opportunities for internal development, mobility and professional growth

Qualifications

• Experienced Sales Associate/Stylist in luxury retail.
• Strong teamwork and communication.
• Target-driven with passion for exceeding targets.
• CRM and clienteling knowledge.
• Exceptional customer service and relationship building.
• Strong operational skills and attention to detail.

Responsibilities

• Client Relationship Management: build and nurture relationships with clients.
• Omnichannel Business Partnership: coordinate across channels for seamless service.
• Operational Excellence: maintain store standards and processes.

Skills

Luxury retail experience

Clienteling

CRM strategies

Communication skills

Job description

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values of our Houses, through a process of permanent creativity.

BE PART OF HISTORY!

Embrace the free-spirited femininity of Chloé in our new Sydney boutique! We’re seeking a Sales Associate to embody our brand and create a truly exceptional shopping destination.

HOW WILL YOU MAKE AN IMPACT?

A Chloé Sales Associate is an ambassador of the Maison, who actively welcomes every guest into the Chloé family. Your role is to act as a trusted advisor and a reliable team player that thrives to provide the most seamless client experience whilst delivering sales productivity.

• Client Relationship Management:
• Omnichannel Business Partnership:
• Operational Excellence:

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• An experienced Sales Associate/ Stylist with a proven track record in luxury retail.
• A strong team player with excellent communication and interpersonal skills.
• A results-oriented individual with a passion for exceeding targets.
• Deep understanding of CRM strategies and clienteling techniques.
• An individual committed to providing exceptional customer service and building lasting relationships.
• Strong operational skills and attention to detail.

HOW DO WE KEEP YOU SMILING?

As a significant member of the Chloé community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers:

• Initial screening call with Richemont Talent Team
• Interview with the Hiring Manager
• Interview with the HR Manager
• Interview with the Regional Team

#Richemont #WeCraftTheFuture