Sales Associate

Hunter Homes; Port Macquarie; On-site; AUD 52,000 - 76,000; Full time

Job summary

Hunter Homes in Port Macquarie, NSW is seeking a Sales Associate to be the first contact for prospective clients visiting our display homes. You will support New Home Advisors with lead management, client engagement, appointment coordination and proactive follow-up to move opportunities through the sales pipeline.

You should be commercially minded, confident speaking with clients and driven by sales outcomes.

Qualifications

• Experience in sales or customer-facing roles.
• Comfortable speaking with clients and pursuing sales outcomes.
• Commercially minded with initiative.
• Ability to manage multiple prospects and schedule appointments.
• Proficiency with CRM tools such as HubSpot.

Responsibilities

• Welcoming and engaging prospective clients visiting display homes.
• Responding to telephone, email, digital and face-to-face sales enquiries.
• Qualifying leads and understanding client requirements including budget, land, location, design, and timeframes.
• Booking and coordinating appointments for New Home Advisors.
• Proactively following up prospective clients and nurturing opportunities through the sales pipeline.
• Maintaining accurate client information, activities and follow-up tasks within HubSpot.
• Supporting New Home Advisors with quotations, preliminary information, documentation and client follow-up.
• Ensuring sales documents and client records are accurate and completed within required timeframes.
• Developing knowledge of Hunter Homes designs, inclusions, pricing, promotions and sales processes.
• Supporting sales campaigns, display initiatives and broader growth strategies.
• Maintaining the presentation and professional operation of display homes.
• Collaborating with wider Sales team and internal departments to deliver a seamless client experience.
• Contributing to agreed sales activity, conversion and performance objectives.

Skills

Sales

Lead management

Client engagement

Appointment coordination

CRM (HubSpot)

Tools

HubSpot

Job description

As a Sales Associate, you will be one of the first points of contact for many of our prospective clients and an integral part of the day-to-day operation of our display homes.

You will support our New Home Advisors with lead management, client engagement, appointment coordination, sales administration and proactive follow-up, ensuring opportunities continue to progress through the sales pipeline.

We are looking for someone who is commercially minded, comfortable speaking with clients and motivated by sales outcomes. You will need to take ownership of your responsibilities, identify opportunities and actively contribute to the performance of the display and broader Sales team.

For the right person, the role also provides an excellent opportunity to develop your knowledge of new home sales, building, land, design and the broader construction process, with potential opportunities for future career progression within Hunter Homes.

What You'll Be Doing

Your key responsibilities will include:

• Welcoming and engaging prospective clients visiting our display homes
• Responding to telephone, email, digital and face-to-face sales enquiries
• Qualifying new leads and understanding client requirements including budget, land, location, design preferences and timeframes
• Booking and coordinating appointments for New Home Advisors
• Proactively following up prospective clients and nurturing opportunities through the sales pipeline
• Maintaining accurate client information, activities and follow-up tasks within HubSpot
• Supporting New Home Advisors with quotations, preliminary information, documentation and client follow-up
• Ensuring sales documentation and client records are accurate and completed within required timeframes
• Developing strong knowledge of Hunter Homes designs, inclusions, pricing, promotions and sales processes
• Supporting sales campaigns, display initiatives and broader business growth strategies
• Maintaining the presentation and professional operation of our display homes
• Working collaboratively with the wider Sales team and internal departments to deliver a seamless client experience
• Contributing to agreed sales activity, conversion and performance objectives

Who We're Looking For

The right person for this role will have a genuine sales mindset and the motivation to contribute to a high-performing and growing team.

You will be:

• Sales driven - you enjoy working towards targets, identifying opportunities and seeing clients progress through the sales journey
• Proactive - you don't wait to be told what needs to happen next and are confident taking ownership of follow-up and day-to-day priorities
• Confident and personable - you can build rapport quickly and communicate professionally with a broad range of clients
• Highly organised - you can manage multiple clients, tasks, appointments and priorities without losing attention to detail
• Persistent and consistent - you understand that successful sales outcomes often come from disciplined and timely follow-up
• Commercially minded - you understand the importance of conversion, customer experience and achieving business objectives
• Team focused - you enjoy working closely with others and contributing to the success of the wider team, not just your individual responsibilities
• Accountable - you take responsibility for your work and follow tasks through to completion
• Adaptable and solutions focused - you are comfortable working in a fast-moving environment where priorities can change
• Eager to learn and develop - you are interested in building your knowledge of new home sales and developing your career as the business continues to grow
• Systems confident - you are comfortable learning and working across CRM and digital systems, with HubSpot experience advantageous but not essential

Previous experience in sales, real estate, property, construction, customer service or a similar client-facing environment would be highly regarded; however, attitude, initiative and sales drive will be equally important.