Sales Associate

NEX Building Group Pty Ltd; City of Lake Macquarie; On-site; AUD 60,000 - 85,000; Full time

Benefits offered by this job

Discount on building a home with brand

Income protection insurance

Purchased leave

Parental leave

Employee discounts on gym memberships

AIA Vitality program

Diversity and inclusion programs

Employee assistance program

Professional development

Corporate memberships

Job summary

NEX Building Group Pty Ltd, including the McDonald Jones Homes brand, seeks a Sales Associate to welcome visitors and guide customers through the home-building journey in our display homes across the Hunter region.

You will work with the Building & Design Consultant to turn enquiries into opportunities, showcase design options, and coordinate showings. A passion for homes and strong communication skills are essential for success in a fast-paced, customer-focused environment.

Qualifications

• Confident, friendly communicator with customers.
• Passionate about homes and design.
• Sales driven with targets.
• Well organised and able to manage appointments and follow-up.
• Attention to detail with customer information and paperwork.
• Eager to learn and develop a career in new home sales.
• Proactive team player in a fast-paced environment.
• Availability to work Saturday to Wednesday; Thursdays and Fridays off.

Responsibilities

• Support customers at the start of their home building journey, providing guidance and a seamless display home experience.
• Be the first friendly face customers meet in the display home.
• Partner with the Building & Design Consultant to turn enquiries into opportunities.
• Understand customer lifestyles and match them with home designs.
• Showcase options and guide customers through possibilities.
• Coordinate appointments and maintain follow-up with clients.
• Assist with tenders, paperwork, and CRM updates behind the scenes.
• Build knowledge across home design, products, and building requirements.
• Keep the display home showroom-ready every day.

Skills

Customer communication

Sales mindset

Organization

Attention to detail

Team player

Learning mindset

Homes/design passion

Availability Saturday-Wednesday

Job description

Sales Associate

• Join the leading residential home builder in NSW
• Discounts on gym memberships (Fitness Passport), vehicles, appliances and more!
• Discount on building a home with any of our building brands!

The MJH Group (incorporating the iconic McDonald Jones Homes brand) is not just in the new home building industry; we are in the business of delivering an unbeatable customer experience from beginning to end. From architecturally designed first homes to luxurious residences, from multi-residential projects to investment properties, McDonald Jones Homes has grown and evolved to offer a range of building services that cater to diverse needs, goals, and budgets and today we are recognised as one of Australia’s leading builders of residential homes. Our homes designs are multiple HIA award winning, and we strive to set the benchmark in the new home building industry while ensuring that our people, both customers and staff, are at the centre of everything we do along the way.

We are proud to belong to the NEX Building Group, a diverse and expanding organisation with over 1000 passionate employees whose purpose is to build beautiful homes for Australians. Established in 1987 and continuing to evolve both organically and through acquisition, we are well positioned for growth and committed to achieving our vision of being Australia’s leading home builder.

Building new homes and better futures for Australians is a true honour and so rewarding. Here are some other rewards and benefits we offer our employees.

Our perks and benefits

• Discount on building a home with any of our building brands (after qualifying period)
• Income protection insurance– 100% funded by NEX. Covers up to 2 years at 75% of base salary in case of illness or injury
• Purchased leave – opportunity to apply for up to 2 weeks extra leave each year
• Paid Parental leave - 12 weeks for the primary carer and 4 weeks for secondary carer (we’re proud to be industry leading with this benefit!)
• Employee discounts on gym memberships (Fitness Passport), motor vehicles (Mitsubishi), home appliances, energy, health insurance and more
• AIA Vitality health and wellbeing program
• A genuine focus on diversity and inclusion (we’re proud of our Women in Construction Program and annual Building Inclusivity Awards)
• Employee assistance program to support your mental, financial and physical wellbeing
• A huge catalogue of online learning and ongoing professional development programs
• NAWIC and HIA corporate membership
• Attractive remuneration
• And so much more!

About the opportunity

Reporting to the Sales Manager and working closely under the guidance of a Sales Consultant, you will support customers at the start of their home building journey, providing guidance, inspiration, and a seamless experience within the display home environment. Your key focus will be:

• Based in one of our stunning display homes in the Hunter Region (Likely primarily based inCooranbong)
• Be the first friendly face customers meet, creating a welcoming and memorable display home experience
• Partner with the Building & Design Consultant to turn enquiries into real opportunities
• Connect with customers to understand their lifestyle and help match them with their dream home design
• Bring designs to life by showcasing options and guiding customers through possibilities
• Coordinate appointments and maintain strong follow up with clients
• Play a hands on role behind the scenes with tenders, paperwork, and CRM updates
• Build your industry knowledge across home design, products, and building requirements
• Take pride in maintaining a beautiful, showroom ready display home every day

About you

You will share a passion for our purpose to build better futures and be aligned to our core values of Better Together, Think Bigger, Be Accountable and People Matter. In addition, you will demonstrate:

• A confident and friendly communicator who enjoys engaging with customers
• Passionate about homes, design, and creating inspiring experiences
• Naturally sales driven, with motivation to achieve targets and grow results
• Well organised, able to manage appointments and follow up leads effectively
• Strong attention to detail, especially when handling customer information and paperwork
• Eager to learn and develop a career in new home sales
• A proactive team player who thrives in a fast paced, customer focused environment
• Availability to work Saturday to Wednesday – Thursdays and Fridays off

Interested?

The appointment of successful applicants will be subject to satisfactory employment screening and depending on the inherent requirements of the role, may involve the completion of a National Police Check and a pre-employment medical.