Sales Associate

Metricon; Adelaide; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Packaging opportunities

LifeWorks confidential support program

Exclusive building discounts

Job summary

ABC Homes is seeking an enthusiastic New Home Sales Support professional to assist in engaging customers at Adelaide displays and support the broader sales team. You will help qualify buyers, schedule appointments, and manage inquiries to drive sales opportunities.

Based in Adelaide, this role involves weekend work and maintaining display presentation. Previous experience in home building or retail sales is valued, with a driver’s license and reliable transport required.

Qualifications

• Experience in a similar position or a customer service, sales or retail environment.
• Highly energetic, self-motivated, and customer focused.
• Experience within home building or related industry desirable.
• Driver's license & own transport essential.
• Experience working with IT applications.

Responsibilities

• Welcome and engage customers visiting display homes, delivering an outstanding first impression and customer experience.
• Qualify prospective buyers and connect them with New Home Advisors to support the sales journey.
• Assist in scheduling appointments, following up customer enquiries, and progressing sales opportunities.
• Provide professional support to customers by responding to queries and resolving issues or escalating where required.
• Maintain display home presentation standards, including opening and closing procedures and stock replenishment.
• Support the sales team through accurate preparation and administration of sales documentation.
• Utilise CRM and sales technology platforms to manage customer information and support sales activities.
• Maintain house and land package information and assist with lead generation and sales reporting activities.
• Collaborate with internal teams and external stakeholders to ensure a seamless customer journey and timely processing of paperwork.

Skills

Customer service

Sales

Retail

Energetic

Self-motivated

Driver's license

IT applications

Tools

CRM software

Sales platforms

Job description

ABC Homes are created by top home designers. Building made easy and affordable to suit modern Australian families. Our business is enjoying continued growth and we are seeking applications from suitably experienced, high-calibre, passionate professionals.

The ideal candidate will bring a demonstrated hunger for success, and passion for providing our customers with solutions & a consistently exceptional level of service. Predominantly situated in one of our Adelaide displays, supporting our experienced New Home Advisors, you will also support House and Land to produce packages for the wider ABC team. This exciting role will see you working weekends as well as during the week with our displays open 12pm to 5pm and be there earlier to set everything up ready for customers to walk in.

Weekend work is essential.

Reporting to the Sales & Brand Manager, your responsibilities will include:

• Welcome and engage customers visiting display homes, delivering an outstanding first impression and customer experience
• Qualify prospective buyers and connect them with New Home Advisors to support the sales journey
• Assist in scheduling appointments, following up customer enquiries, and progressing sales opportunities
• Provide professional support to customers by responding to queries and resolving issues or escalating where required
• Maintain display home presentation standards, including opening and closing procedures and stock replenishment
• Support the sales team through accurate preparation and administration of sales documentation
• Utilise CRM and sales technology platforms to manage customer information and support sales activities
• Maintain house and land package information and assist with lead generation and sales reporting activities
• Collaborate with internal teams and external stakeholders to ensure a seamless customer journey and timely processing of paperwork; and
• Represent the ABC Homes brand professionally, ensuring compliance with company processes, procedures and service standards.

ABC Homes will offer you:

• Learn from a hungry and successful New Home Sales Team
• Learn all things new home sales with the opportunity to progress into a New Home Advisor role
• Show off our incredibly stylish ABC Home Displays
• Supportive, best-practice and high-functioning workplace culture - where high-calibre work is recognised and rewarded
• Competitive salary, and packaging opportunities
• Physical fitness programs, free flu vaccinations, nutrition and mental wellbeing are just some of the programs we sponsor to address your wellbeing
• 24/7 access to our LifeWorks confidential support program which includes coaching for success and navigating personal and work challenges; and
• Exclusive access to building discounts, supplier / trade discounts, and retail discounts with big name brands through our rewards platform.

The successful candidate will have:

• Experience in a similar position or a customer service, sales or retail environment
• Highly energetic, self-motivated, and customer focused
• Experience within the home building or a related industry desirable
• Driver's license & own transport essential
• Experience working with a range of IT applications and software; and
• A GREAT ATTITUDE!!!

To find out more about ABC Homes - https://abchomes.com.au/sa/adelaide

This role requires a national police check be undertaken by the successful applicant.