Sales Assistant / Customer Service

Able Sales; Melbourne; In loco; AUD 50.000 - 65.000; Tempo pieno

Descrizione del lavoro

Able Sales is expanding its Melbourne Office and seeks a motivated Internal Sales Person to support customers with product information, quotations and sales. The role involves counter and telephone sales, stock management, and accurate data entry, with preferred knowledge of generators and a forklift license.

A valid driver’s license is essential for this position. You will join a friendly small business team, working with minimal supervision, and contribute to delivering reliable sales support

Competenze

• The position requires you to be highly organized, reliable and proficient in interacting with customers to provide useful product information and effectively conduct sales.
• Technical knowledge of generators would be preferred or keen to learn.
• Your duties vary from counter sales, telephone sales, goods dispatching procedures.
• Provide customers with information on product pricing, quotations, features, and availability.
• Maintain an up-to-date knowledge of product features and sales promotions.
• Stock Management with regular stock taking procedures.
• Must have computer literacy with high level of data entry accuracy.
• Handling of credit card and cash transactions to process customer receipts.
• Provide solutions and address / resolve client issues or challenges.
• A current Forklift Operator's License is preferred.
• A current driver's license is also essential.

Mansioni

• Be highly organized, reliable and proficient in interacting with customers to provide useful product information and conduct sales.
• Provide customers with information on product pricing, quotations, features, and availability.
• Maintain knowledge of product features and sales promotions; inform customers accordingly.
• Handle stock management and stock-taking procedures.
• Be proficient with computer data entry and process customer receipts (credit card and cash).
• Address and resolve client issues or challenges.

Conoscenze

Customer interaction

Sales experience

Organizational skills

Data entry accuracy

Computer literacy

Driver's license

Forklift license (preferred)

Descrizione del lavoro

Our company is a growing national Importer / Retailer of both heavy and light machinery including generators and industrial plant. We are currently seeking to appoint a highly motivated and skilled Internal Sales Person to offer reliable support in our Melbourne Office.

Responsibilities

• The position requires you to be highly organized, reliable and proficient in interacting with customers to provide useful product information and effectively conduct sales.
• Technical knowledge of generators would be preferred or keen to learn.
• Your duties vary from counter sales, telephone sales, goods dispatching procedures.
• Provide customers with information on product pricing, quotations, features, and availability.
• Maintain an up-to-date knowledge of product features and sales promotions.
• Stock Management with regular stock taking procedures.
• Must have computer literacy with high level of data entry accuracy.
• Handling of credit card and cash transactions to process customer receipts.
• Provide solutions and address / resolve client issues or challenges.
• A current Forklift Operator's License is preferred.
• A current driver's license is also essential.

Highly regarded

• Excellent customer service skills
• Honesty and integrity
• Have a cheerful "Can do" Attitude
• Strong communication & interpersonal skills
• Problem solving ability
• Computer literacy and data entry to a high standard
• Appropriate Australian working rights
• Have a genuine interest in the industry
• Mechanical / technical knowledge is highly regarded
• Knowledge of generators and compressors is preferred

You will be joining a very friendly, successful small business team where you will be required to work with minimal supervision therefore a mature, enthusiastic attitude.

This position will be a full-time permanent position after successful completion of a six (6) month probation period. Wages and benefits will be commensurate with experience.