Sales and Administration Officer

Hawthorne&Co Newcastle; Newcastle; On-site; AUD 30,000 - 47,000; Full time

Benefits offered by this job

Free gym membership

Performance bonuses

Perks and benefits

Job summary

Hawthorne & Co is seeking an organised, motivated Office All-Rounder / Sales Associate in Newcastle. You'll support sales for companies across Australia, assist clients, coordinate projects and help ensure smooth day-to-day operations.

You'll be part of a growing team, with responsibilities spanning outreach, tenders, client tours, and nurturing customer relationships. A strong eye for detail and proactive attitude are valued, with hourly pay and bonus potential.

Qualifications

• Previous tele-sales experience is ideal but not mandatory.
• Experience in administration, customer service, or retail preferred.
• Strong communication and relationship-building skills.
• Professional and friendly approach; can work independently or in a team.

Responsibilities

• Cold and warm outreach via phone, email, or leaflet drops.
• Assist in creating sales tenders.
• Facilitate tours and expos for clients (paid travel included).
• Client follow-ups and management of multiple clients across industries.
• Support day-to-day operations and assist CEO with admin tasks.
• Contribute to customer nurture and ongoing outreach.

Skills

Tele-sales

Administration

Customer service

Communication

Tools

Microsoft 360

Go High Level

Momence

Glofox

Podium

Job description

We're looking for an organised, motivated and customer-focusedOffice All-Rounder / Sales Associateto join our growing team. This is a varied role suited to someone who enjoys working with people, staying organised and being involved in all areas of the business as we grow.

This is more than just an sales role - you'll be supporting sales for companies around Australia, assisting clients, coordinating projects and helping ensure the day-to-day operations run smoothly.

Additionally you will be a part, of helping Hawthorne&Co grow - as we rapidly expand across Australia.

About the role

As part of the Hawthorne & Co team, you'll work closely with clients, suppliers and internal staff to deliver a seamless customer experience from enquiry through to cool or warm outreach to sale. This role is unique as you'll be hands on with all areas of business.

Your day may include:

Cold and warm outreach via Phone, email or leaflet dropping

Assisting in creating sales tenders

Facilitating tours and expo's for clients at times (paid travel include)

Client follows ups

Management of multiple clients from different industries

Assisting Hawthorne&Co CEO with day-to-day operations

Assisting in the customer nurture process.

About you

You're someone who enjoys variety, takes initiative and has a strong eye for detail. You're confident communicating with clients and can juggle multiple tasks in a fast-paced environment. Additionally you're hungry to get results - and are happy to have both an hourly pay rate + bonuses!

You will ideally have:

Previous tele-sales experience (ideal but not mandatory)

Previous experience in administration, customer service, or retail

Strong communication and relationship-building skills

A professional and friendly approach

Confidence using Microsoft 360 and other business Software

Excellent organisation and time management skills

The ability to work independently and as part of a team

Ability to problem solve and adapt to any situation

Phone and computer literate

Experience with Go high-level, Momence, Glofox and Podium desirable but no necessary

Honesty and Integrity IS A MUST.

Why join Hawthorne & Co?

Supportive and collaborative team environment

Opportunity to grow within a creative and expanding business

Variety in your day-to-day work

Work with quality products and exciting commercial projects

Be part of a local Newcastle business passionate about Diversity equity and inclusion within the Business space

Wanting to step into an entry level role in corporate

Learning how to sell that isn't from a script and just simply a conversation

Added performance bonuses!

A free gym membership + offer perks.

If you're looking for a role where no two days are the same and you enjoy balancing customer service, administration and sales support, we'd love to hear from you.

About Hawthorne&Co

Founded in November 2023, Hawthorne&Co was established with a clear vision: to help any business, big or small, achieve meaningful growth through tailored solutions. We understand that every business is unique, which is why we customize our services to meet the specific needs of both our clients and their clients. Our approach focuses on delivering results that matter, whether you're a startup or an established enterprise. By combining expertise in sales training, HR consulting, and recruitment with a commitment to diversity, equity, and inclusion, we help organizations build stronger teams and achieve sustainable success. That's the Hawthorne&Co difference.