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Handy Imprints in Sydney is seeking a Junior Sales & Office Coordinator to be the operational heartbeat of our Lane Cove West office, blending office logistics with direct customer enquiries and NZ order management.
This role offers variety as you log shipments, manage showroom samples, prepare quotes, support Australian accounts, and act as the NZ internal contact through production and delivery. Training provided and a chance to develop cross-border B2B sales skills.
We are an established promotional products company delivering high-impact merchandise, apparel, and branded solutions across Australia and New Zealand. Our team moves fast, works collaboratively, and prides itself on top-tier service.
We are looking for an energetic, quick-thinking Junior Sales & Office Coordinator to become the operational heartbeat of our Lane Cove West office.
This is a dynamic, dual-focus position: you will run day-to-day office logistics while spearheading direct customer enquiries and order management for our growing New Zealand market. If you want a role where no two days are the same and you can build real commercial business experience, this is it.
Office & Reception Frontline: Answer incoming phone calls, welcome visitors, sign for inbound stock, arrange courier pickups, and track critical shipments.
Showroom & Sample Room Management: Maintain an organised, up-to-date sample room; log items, track inventory, and assemble curated sample packs for clients.
Sales Support: Work closely with our Australian account managers to help track jobs, prepare product quotes, and support general sales administration.
New Zealand Account Management: Serve as the primary internal contact for our NZ client base—responding to product enquiries, consulting on merchandise options, producing quotes, and managing the end-to-end job process through production and delivery.
Agility & Quick Thinking: You can digest lots of product specs and pricing details quickly, problem-solve on the fly, and stay calm under pressure.
Customer Focus: Clear, confident phone manner and sharp written communication. You enjoy helping people find solutions.
Organisation: High attention to detail with the discipline to juggle multiple moving parts without missing a deadline.
Drive & Attitude: Previous experience in retail, hospitality, or office administration is an advantage, but not required. We care far more about work ethic, reliability, curiosity, and an eagerness to learn.