Sales Administrator (Part Time)

TwoScots Recruitment; Melbourne; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Immediate start

Mulgrave location

Initial 4-week full-time temp contract

Supportive team environment

Job summary

TwoScots Recruitment is partnering with a leading national organisation to recruit a Sales Administrator for an immediate start temporary, part-time opportunity based in Mulgrave. You will join a busy, customer-focused team handling inquiries, processing orders via CRM, and coordinating with internal teams to ensure seamless service.

The role suits a confident communicator who enjoys customer interaction in a fast-paced environment, with the potential for ongoing extension beyond the initial

Qualifications

• Experience in contact centre or sales administration is advantageous.
• Excellent communication skills and a confident phone manner.
• Proactive, organised and able to work in a fast-paced environment.
• Good administration and computer skills.

Responsibilities

• Handle customer enquiries and interactions predominantly by phone.
• Process orders through the CRM system accurately and promptly.
• Identify upsell opportunities where appropriate.
• Liaise with internal teams including Territory Managers and drivers.
• Manage customer email correspondence and documentation.
• Provide ad hoc administrative support to the wider team.

Skills

Customer service

Sales administration

Communications

Problem solving

Tools

CRM system

Job description

TwoScots Recruitment is partnering with a leading national organisation to recruit a Sales Administrator for an immediate start temporary, part time opportunity based in Mulgrave.

Working within a busy customer-focused team, you'll be responsible for managing inbound customer requirements, processing orders through the CRM system and liaising with internal teams to ensure a seamless service. This role would suit a confident communicator who enjoys customer interaction and thrives in a fast-paced environment.

Culture & Benefits

• Immediate start opportunity
• Initial 4-week full-time temp contract with potential to extend ongoing
• Monday and Friday, 8am - 4pm
• Mulgrave location
• Supportive, fast-paced team environment
• Opportunity to join a well-known national organisation

Key Responsibilities

• Manage customer enquiries and interactions predominantly over the phone
• Place and process customer orders through the CRM system
• Identify opportunities to upsell where appropriate
• Liaise with internal stakeholders including Territory Managers and delivery drivers
• Manage customer and internal email correspondence
• Provide ad hoc administrative support to the wider team
• Ensure accurate and timely processing of customer information and orders

What We're Looking For

• Previous contact centre, customer service, sales administration or similar experience highly regarded
• Proactive, organised and able to work in a fast-paced environment
• Strong communication and stakeholder management skills
• Good administration and computer skills