Sales Administrator

TwoScots Recruitment; City of Monash; Hybrid; AUD 39,000 - 52,000; Full time

Benefits offered by this job

Hybrid work up to 2 days WFH

4-week temp contract

Mulgrave location

Job summary

TwoScots Recruitment is partnering with a leading national organisation to recruit a Sales Administrator for an immediate start temporary opportunity based in Mulgrave. Working within a busy customer-focused team, you will manage inbound customer requirements, process orders through the CRM system, and liaise with internal teams to ensure a seamless service.

This role suits a confident communicator who enjoys customer interaction and thrives in a fast-paced environment.

Qualifications

• Previous contact centre, customer service, sales administration or similar experience highly regarded.
• Proactive, organised and able to work in a fast-paced environment.
• Strong communication and stakeholder management skills.
• Good administration and computer skills.

Responsibilities

• Manage customer enquiries and interactions predominantly over the phone.
• Place and process customer orders through the CRM system.
• Identify opportunities to upsell where appropriate.
• Liaise with internal stakeholders including Territory Managers and delivery drivers.
• Manage customer and internal email correspondence.
• Provide ad hoc administrative support to the wider team.
• Ensure accurate and timely processing of customer information and orders.

Skills

Customer service

Communication

Organised

Stakeholder management

Phone-based communication

Tools

CRM system

Microsoft Office

Job description

TwoScots Recruitment is partnering with a leading national organisation to recruit a Sales Administrator for an immediate start temporary opportunity based in Mulgrave.

Working within a busy customer-focused team, you'll be responsible for managing inbound customer requirements, processing orders through the CRM system and liaising with internal teams to ensure a seamless service. This role would suit a confident communicator who enjoys customer interaction and thrives in a fast-paced environment.

Culture & Benefits

• Immediate start opportunity

• Initial 4-week full-time temp contract with potential to extend ongoing

• Monday to Friday, 8am - 4pm

• Mulgrave location

• Hybrid working available once fully trained - up to 2 days WFH

• Supportive, fast-paced team environment

• Opportunity to join a well-known national organisation

Key Responsibilities

• Manage customer enquiries and interactions predominantly over the phone

• Place and process customer orders through the CRM system

• Identify opportunities to upsell where appropriate

• Liaise with internal stakeholders including Territory Managers and delivery drivers

• Manage customer and internal email correspondence

• Provide ad hoc administrative support to the wider team

• Ensure accurate and timely processing of customer information and orders

What We're Looking For

• Previous contact centre, customer service, sales administration or similar experience highly regarded

• Proactive, organised and able to work in a fast-paced environment

• Strong communication and stakeholder management skills

• Good administration and computer skills