Sales/Admin Internal Customer Service

Novatex Products PL; Sydney; On-site; AUD 60,000 - 80,000; Full time

Job summary

Novatex Products PL in Sydney, NSW, seeks a friendly, organised Sales and Customer Service Administrator to join our team. You will answer calls, process sales orders, manage customer inquiries, and provide essential administrative support to our sales staff.

Office hours are 8:00am–4:30pm, Monday to Friday. The role requires excellent communication, strong attention to detail, and proficiency in Microsoft Office; MYOB experience is advantageous.

Qualifications

• Customer service and sales-focused experience preferred.
• Strong attention to detail and good organisational skills.
• Proficient in Microsoft Office (Outlook, Word, Excel).
• Experience with MYOB is advantageous.

Responsibilities

• Answering incoming calls promptly and with a positive attitude.
• Processing sales orders, invoicing, and accounts receivable.
• Providing administrative support to the sales team.
• Handling customer inquiries and general assistance.
• Assisting with ad-hoc administrative duties.

Skills

Customer service

Sales support

Attention to detail

Organisational skills

Microsoft Office

Tools

Microsoft Excel

Microsoft Word

Outlook

MYOB

Job description

Join a dynamic team and help us deliver exceptional service to our customers!

About us

We are a leading manufacturer of supplying solutions to the building industry.

About this Opportunity:

We are seeking an enthusiastic, organised, and detail-focused Sales and Customer Service Administrator to become an essential part of our team. In this role, you’ll be responsible for answering calls, processing sales orders, managing customer inquiries, and providing administrative support to our sales team.

What You'll Be Doing:

• Office hours: 8.00am-4.30pm Monday to Friday
• Answering incoming calls promptly and with a positive, friendly attitude.
• Processing sales orders with a keen eye for detail, including invoicing and accounts receivable.
• Supporting customers and the sales team with inquiries and general assistance.
• Assisting with ad-hoc administrative duties to support the smooth running of our operations.

What You'll Bring:

• A friendly and bubbly personality with a can do attitude, strong customer service skills and a natural ability to communicate clearly, both verbally and in writing.
• Previous experience in a customer service and sales-focused role is an advantage.
• Excellent attention to detail and organisational skills.
• Strong Microsoft Office skills, in Outlook, Word, and Excel, and myob will be an advantage.
• A collaborative, can-do attitude and a focus on delivering results.
• Pride in the quality and accuracy of your work.

Why Join Us?

• Be part of a family environment , with a supportive high-energy team where your contributions are valued.
• A workplace that values communication, teamwork, and high standards.