Sales Administrator

Pace Appointments; City of Brisbane; Hybrid; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Hybrid work arrangement

Car parking

One day work from home after probation

Job summary

Pace Appointments in Australia is seeking an experienced Sales Administrator or Sales Support to provide the administrative backbone across sales activity, customer orders, logistics and project delivery, within a small collaborative team.

You’ll prepare quotes, maintain customer records, coordinate orders, monitor deliveries and support projects while keeping stakeholders informed and product delivered on time. A one-day work-from-home option is available after six months of probation.

Qualifications

• Must have prior experience in sales administration, sales support, customer service or project administration.
• Excellent attention to detail and organisational skills.
• Strong written and verbal communication skills.
• Proficient with Excel and Microsoft Office.
• Ability to manage multiple tasks and deadlines.
• Proactive with a can-do attitude and ability to work independently.

Responsibilities

• Providing day-to-day sales and administrative support to a busy commercial team.
• Responding to enquiries and ensuring requests are directed and followed up appropriately.
• Preparing quotations and maintaining accurate sales and opportunity information.
• Coordinating customer orders, purchasing activity and invoicing requirements.
• Maintaining registers, records and CRM information.
• Liaising with customers, suppliers and logistics providers regarding orders and delivery timeframes.
• Monitoring order progress and proactively following up outstanding actions.
• Supporting the coordination and delivery of customer projects.
• Maintaining project documentation, reporting and stakeholder communications.
• Assisting with contracts, project deliverables and meeting coordination.
• Identifying issues early and working with the relevant stakeholders to keep things moving.

Skills

Attention to detail

Organisational skills

Communication skills

Excel

Microsoft Office

Tools

Excel

Microsoft Office

Job description

The Opportunity

This is a fantastic opportunity for an experienced Sales Administrator or Sales Support professional who enjoys a role with variety and plenty of moving parts. Working within a small, collaborative team, you’ll provide the administrative backbone across sales activity, customer orders, logistics and project delivery. You’ll work closely with internal stakeholders and customers to keep information moving, deadlines on track, commitments followed through and product delivered on time. No two days will look exactly the same, with the role spanning everything from preparing quotes and maintaining customer records through to coordinating orders, monitoring deliveries, supporting projects and keeping stakeholders informed.

What You’ll Be Doing

• Providing day-to-day sales and administrative support to a busy commercial team;
• Responding to enquiries and ensuring requests are directed and followed up appropriately;
• Preparing quotations and maintaining accurate sales and opportunity information;
• Coordinating customer orders, purchasing activity and invoicing requirements;
• Maintaining registers, records and CRM information;
• Liaising with customers, suppliers and logistics providers regarding orders and delivery timeframes;
• Monitoring order progress and proactively following up outstanding actions;
• Supporting the coordination and delivery of customer projects;
• Maintaining project documentation, reporting and stakeholder communications;
• Assisting with contracts, project deliverables and meeting coordination;
• Identifying issues early and working with the relevant stakeholders to keep things moving.

About You

You’ll be an organised and commercially minded administrator who enjoys taking ownership and keeping things on track. You’ll be comfortable dealing with customers and suppliers, coordinating multiple tasks and working across different areas of a business.

We’re looking for:

• Previous experience in sales administration, sales support, customer service or project administration;
• Strong attention to detail and excellent organisational skills;
• Confidence working with Excel and Microsoft Office;
• Strong written and verbal communication skills;
• The ability to manage competing priorities and deadlines;
• A proactive approach with the confidence to follow things up and resolve issues;
• The ability to work independently while contributing positively to a team environment.

Why This Role?

This is a genuinely varied position where you’ll have visibility across the broader business rather than being confined to traditional administration. If you enjoy being the person who keeps things organised, communicates with stakeholders and makes sure nothing falls through the cracks, this could be a great next step.

The office is located close to public transport though also offers a car park if preferred and one day work from home, post completion of a 6 month probation period.