Sales & Administration Coordinator

One Collective Group; City of Melbourne; On-site; AUD 55,000 - 70,000; Full time

Job summary

One Collective Group is seeking a Sales & Administration Coordinator who thrives on being organized and helping people succeed. This role supports the Sales Director and wider teams, offering exposure to office, sales, and operations across the business.

You'll coordinate calls, emails, meetings and proposals, maintain records, manage travel, and assist with onboarding and process improvement. A proactive, detail‑oriented approach and strong MS Office skills are essential to keeping the business

Qualifications

• Previous experience in administration, office coordination, executive assistance, or a similar support role
• Exceptional organisational skills and attention to detail
• Strong written and verbal communication skills
• Confidence using Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint
• The ability to manage multiple priorities and work autonomously
• A customer-focused approach and professional attitude
• Strong problem‑solving skills and initiative
• High levels of discretion and confidentiality
• A positive, can‑do attitude and willingness to support wherever needed

Responsibilities

• Manage and coordinate incoming calls, emails, meetings and sales enquiries supporting the Sales Director, and the wider Food Service sales team.
• Prepare and format sales proposals, customer reports, presentations, tender submissions, and business documents.
• Maintain office records, databases, filing systems, and company documentation.
• Manage company fleet administration and travel bookings, including flights, accommodation, and vehicle hire.
• Track tasks, deadlines, follow-up actions, and project milestones to ensure activities are completed on time.
• Support the coordination of the Sales Retention Team and assist with customer onboarding from contract execution, customer set up and equipment implementation.
• Liaise with customers, suppliers, internal teams, and external stakeholders to ensure seamless communication and follow-through.
• Support continuous improvement initiatives and contribute ideas to improve business efficiency and customer experience.
• Provide general office coordination and administrative support across the wider business.

Skills

Organisational skills

Problem-solving

Communication skills

MS Office proficiency

Attention to detail

Proactive

Customer service mindset

Multi-tasking

Tools

Microsoft Office

Job description

At One Collective Group, we believe business should be a force for good. Through our brands, including St Remio Coffee, we're committed to creating positive impact for our customers, our communities, and our team.

We're looking for an Sales & Administration Coordinator who thrives on being organised, solving problems, and helping people succeed. This isn't a role for someone who simply wants to complete tasks—it's an opportunity for someone who takes ownership, enjoys variety, and wants to contribute ideas that make the business better.

You'll work closely with senior leadership and play an important role in keeping our office, sales, and operational teams running smoothly. In return, you'll gain exposure to all facets of the business, develop new skills, and grow your career alongside a company that's continually evolving.

About the Role

Reporting directly to the Sales Director, you will support a wide range of administrative, operational, and coordination activities across the business.

Key Responsibilities

Manage and coordinate incoming calls, emails, meetings and sales enquiries supporting the Sales Director, and the wider Food Service sales team.

Prepare and format sales proposals, customer reports, presentations, tender submissions, and business documents.

Maintain office records, databases, filing systems, and company documentation.

Manage company fleet administration and travel bookings, including flights, accommodation, and vehicle hire.

Track tasks, deadlines, follow-up actions, and project milestones to ensure activities are completed on time.

Support the coordination of the Sales Retention Team and assist with customer onboarding from contract execution, customer set up and equipment implementation.

Liaise with customers, suppliers, internal teams, and external stakeholders to ensure seamless communication and follow-through.

Support continuous improvement initiatives and contribute ideas to improve business efficiency and customer experience.

Provide general office coordination and administrative support across the wider business.

About You

We're looking for someone who is proactive, organised, and enjoys taking ownership.

You'll ideally have:

Previous experience in administration, office coordination, executive assistance, or a similar support role

Exceptional organisational skills and attention to detail

Strong written and verbal communication skills

Confidence using Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint

The ability to manage multiple priorities and work autonomously

A customer-focused approach and professional attitude

Strong problem‑solving skills and initiative

High levels of discretion and confidentiality

A positive, can‑do attitude and willingness to support wherever needed