Rural Support Worker Supervisor – Team Lead

West Wimmera Health Service; Nhill; On-site; AUD 53,000 - 75,000; Full time

Job summary

West Wimmera Health Service is seeking a Support Worker Supervisor for a full-time role based at Nhill, Victoria. The position oversees Support Workers across multiple sites, providing leadership, guidance, and day-to-day operational support to maintain safe, high-quality, person-centred care.

The role requires strong communication, organisational abilities and knowledge of Aged Care Standards, with qualifications in management or aged care/disability being highly regarded.

Qualifications

• Essential: effective communication and organisational skills.
• Essential: qualification in management or aged care/disability or equivalent experience.
• Essential: ability to communicate with clients, families, staff and external providers.
• Essential: knowledge of the Aged Care Standards.

Responsibilities

• Provide leadership and supervision of Support Workers across sites.
• Oversee day-to-day operations and service delivery to ensure safe, person-centred care.
• Coordinate recruitment, onboarding, and competency training for staff.
• Act as primary point of contact for Support Workers and related inquiries.
• Oversee procurement of equipment and supplies in line with policies.
• Promote service quality and staff development.

Skills

Effective communication

Organisational skills

Stakeholder communication

Aged Care Standards knowledge

Education

Management, Cert III or higher in Aged Care/Disability

Job description

West Wimmera Health Service is seeking a Support Worker Supervisor for a full-time role based at Nhill, Victoria. The position oversees Support Workers across multiple sites, providing leadership, guidance, and day-to-day operational support to maintain safe, high-quality, person-centred care.

The role requires strong communication, organisational abilities and knowledge of Aged Care Standards, with qualifications in management or aged care/disability being highly regarded.