Rural Healthcare AR & Reception Officer

Western District Health Service; Casterton; On-site; AUD 55,000 - 67,000; Full time

Benefits offered by this job

Monthly Accrued Day Off (ADO)

Salary packaging benefits

Generous leave entitlements

Diverse role combining finance, admin,

Customer-centric culture

Job summary

Western District Health Service in Casterton, VIC, invites applications for an Accounts Receivable & Reception Officer at Casterton Memorial Hospital. This full-time role blends front-desk duties with invoicing, debtor administration and administrative support within a rural health service.

You will be the first point of contact for patients and visitors, manage bookings, generate invoices and handle receipting while upholding confidentiality and high service standards in a collaborative team

Qualifications

• Previous administration, reception, accounts receivable or customer service experience.
• Strong communication and interpersonal skills.
• Well-developed organisational and time management abilities.
• Excellent attention to detail and accuracy.
• Ability to learn new systems quickly.
• Commitment to delivering excellent customer service.
• Ability to maintain confidentiality and professionalism.
• Strong problem-solving skills and initiative.
• Ability to work both independently and as part of a team.

Responsibilities

• Act as the first point of contact for patients, visitors and community members, providing professional and responsive customer service while supporting a welcoming environment.
• Coordinate bookings and appointments across community health, allied health, specialist services, accommodation, community transport and hospital facilities.
• Generate and distribute invoices, manage debtor accounts, assist with collections processes and ensure sundry billing activities are completed accurately and promptly.
• Process receipting of monies received, maintain accurate records and support financial administration requirements.
• Provide clerical and administrative support including correspondence, meeting documentation, reporting, mail distribution and general office administration.
• Support high-quality service delivery through accurate record keeping, confidentiality, compliance and process improvement initiatives.

Skills

Accounts Receivable

Reception Experience

Customer Service

Interpersonal Skills

Organisational Skills

Attention to Detail

Confidentiality

Problem Solving

Teamwork

Job description

Western District Health Service in Casterton, VIC, invites applications for an Accounts Receivable & Reception Officer at Casterton Memorial Hospital. This full-time role blends front-desk duties with invoicing, debtor administration and administrative support within a rural health service.

You will be the first point of contact for patients and visitors, manage bookings, generate invoices and handle receipting while upholding confidentiality and high service standards in a collaborative team