Rural Front Desk & AR Specialist | Monthly ADO

WDHS; Casterton; On-site; AUD 55,000 - 67,000; Full time

Benefits offered by this job

Monthly Accrued Day Off (ADO)

Salary packaging benefits

Generous leave entitlements

Diverse role combining finance, admin,

Supportive team environment

Meaningful work in a rural health serv

Job summary

Western District Health Service's Casterton Memorial Hospital is seeking an enthusiastic Accounts Receivable & Reception Officer to join the team on a fixed-term full-time basis until February 2028. The role combines reception, invoicing and debtor administration with diverse admin tasks in a welcoming rural health setting in Casterton, Victoria.

You will support patients and staff, manage invoices and receipting, and work with the Manager Finance Operations to ensure accurate financial and

Qualifications

• Previous administration, reception, accounts receivable or customer service experience
• Strong communication and interpersonal skills
• Well-developed organisational and time management abilities
• Excellent attention to detail and accuracy
• Ability to learn new systems quickly
• Commitment to delivering excellent customer service
• Ability to maintain confidentiality and professionalism
• Strong problem-solving skills and initiative
• Ability to work both independently and as part of a team

Responsibilities

• Reception & customer service: be the first point of contact for patients, visitors and community members
• Appointment & service coordination: coordinate bookings across community health, allied health and hospital facilities
• Accounts receivable: generate invoices, manage debtor accounts and assist with collections
• Administration support: clerical tasks, correspondence, reporting and mail distribution
• Quality & continuous improvement: maintain records, ensure confidentiality and support process improvements

Skills

Administration experience

Reception/customer service

Communication skills

Organisation/time management

Attention to detail

System navigation/learning

Confidentiality

Problem solving

Team collaboration

Job description

Western District Health Service's Casterton Memorial Hospital is seeking an enthusiastic Accounts Receivable & Reception Officer to join the team on a fixed-term full-time basis until February 2028. The role combines reception, invoicing and debtor administration with diverse admin tasks in a welcoming rural health setting in Casterton, Victoria.

You will support patients and staff, manage invoices and receipting, and work with the Manager Finance Operations to ensure accurate financial and