RTW Coordinator: Backlog Buster & Return-to-Work Lead

Arnold Group; Brisbane; On-site; AUD 65,000 - 90,000; Full time

Job summary

Arnold Group in Brisbane is seeking an experienced Return to Work (RTW) Coordinator to join a large, multi-site hospitality organisation on an initial six-month contract. The role requires someone who can hit the ground running, take ownership of a backlog of workers' compensation claims and drive positive RTW outcomes.

Based in Brisbane with potential site travel, you will manage a high-volume caseload, develop RTW plans, and collaborate with Area Managers, insurers, and practitioners to ensure

Qualifications

• Hands-on RTW Coordinator or Injury Management experience.
• Strong knowledge of Queensland workers' compensation legislation and processes.
• Ability to manage high-volume caseloads and clear backlogs.
• Excellent stakeholder engagement, communication and organisational skills.
• Proactive and solutions-focused with minimal supervision.

Responsibilities

• Manage and progress a portfolio of workers' compensation claims, prioritising outstanding cases.
• Develop, implement and monitor rehabilitation and return-to-work plans.
• Collaborate with Area Managers to identify suitable duties for safe RTW outcomes.
• Liaise with injured workers, insurers, treating practitioners, rehab providers and regulators.
• Ensure compliance with Queensland RTW legislation and requirements.
• Maintain accurate claims documentation and follow up actions to ensure timely resolution.

Skills

RTW coordination

Injury Management

Stakeholder engagement

Independent worker

Job description

Arnold Group in Brisbane is seeking an experienced Return to Work (RTW) Coordinator to join a large, multi-site hospitality organisation on an initial six-month contract. The role requires someone who can hit the ground running, take ownership of a backlog of workers' compensation claims and drive positive RTW outcomes.

Based in Brisbane with potential site travel, you will manage a high-volume caseload, develop RTW plans, and collaborate with Area Managers, insurers, and practitioners to ensure