RTO Compliance & Learner Records Officer (Flexible Work)

Transport for NSW; Inner West; On-site; AUD 112,000 - 123,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW seeks an organised administrator to deliver learner administration and governance across training programs in Petersham. You will manage learner data, ensure compliance with RTO obligations, and support delivery of accurate records.

The role requires knowledge of the 2025 RTO standards, experience with data verification, and strong stakeholder communication. Proficiency in Microsoft Office, SAP and Equip is preferred, with attention to detail and timely processing.

Qualifications

• Knowledge of the 2025 Standards for RTOs including Outcome Standards, Compliance Standards and Fit and Proper Person Requirements, and Credential Policy.
• Understanding of the regulatory requirements of record-keeping within a Public Service environment, with knowledge of State funding contracts (Smart Skilled).
• A reliable administrator, skilled at data verification and process coordination, experienced in regulatory compliance.
• Strong attention to detail, enabling accurate learner record-keeping and regulatory alignment.
• Strong communicator, with the ability to engage with stakeholders.
• Effective time management and prioritisation skills, enabling you to manage multiple tasks effectively and meet tight deadlines.
• Intermediate knowledge of Microsoft Office Suite, SAP and Equip systems.

Responsibilities

• Work as part of a team delivering learner administration and governance across multiple training programs.
• This role will see you support the effective delivery of learner-based processes, maintain accurate records, and ensure compliance with Registered Training Organisation (RTO) obligations.
• You’ll manage Rail Safety Worker (RSW) competency cards, verifying learner data within approved systems to uphold regulatory standards critical to Transport for NSW, its Rail Agencies and the broader workforce.
• You will navigate complex compliance requirements to deliver accurate, timely learner qualification processing in a highly regulated, multi-stakeholder environment.

Skills

Regulatory compliance

Data verification

Stakeholder engagement

Time management

Attention to detail

Tools

SAP

Microsoft Office Suite

Equip systems

Job description

Transport for NSW seeks an organised administrator to deliver learner administration and governance across training programs in Petersham. You will manage learner data, ensure compliance with RTO obligations, and support delivery of accurate records.

The role requires knowledge of the 2025 RTO standards, experience with data verification, and strong stakeholder communication. Proficiency in Microsoft Office, SAP and Equip is preferred, with attention to detail and timely processing.