Accreditation Assurance Officer

Transport for NSW; Inner West; On-site; AUD 112,000 - 123,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW seeks an organised administrator to deliver learner administration and governance across training programs in Petersham. You will manage learner data, ensure compliance with RTO obligations, and support delivery of accurate records.

The role requires knowledge of the 2025 RTO standards, experience with data verification, and strong stakeholder communication. Proficiency in Microsoft Office, SAP and Equip is preferred, with attention to detail and timely processing.

Qualifications

• Knowledge of the 2025 Standards for RTOs including Outcome Standards, Compliance Standards and Fit and Proper Person Requirements, and Credential Policy.
• Understanding of the regulatory requirements of record-keeping within a Public Service environment, with knowledge of State funding contracts (Smart Skilled).
• A reliable administrator, skilled at data verification and process coordination, experienced in regulatory compliance.
• Strong attention to detail, enabling accurate learner record-keeping and regulatory alignment.
• Strong communicator, with the ability to engage with stakeholders.
• Effective time management and prioritisation skills, enabling you to manage multiple tasks effectively and meet tight deadlines.
• Intermediate knowledge of Microsoft Office Suite, SAP and Equip systems.

Responsibilities

• Work as part of a team delivering learner administration and governance across multiple training programs.
• This role will see you support the effective delivery of learner-based processes, maintain accurate records, and ensure compliance with Registered Training Organisation (RTO) obligations.
• You’ll manage Rail Safety Worker (RSW) competency cards, verifying learner data within approved systems to uphold regulatory standards critical to Transport for NSW, its Rail Agencies and the broader workforce.
• You will navigate complex compliance requirements to deliver accurate, timely learner qualification processing in a highly regulated, multi-stakeholder environment.

Skills

Regulatory compliance

Data verification

Stakeholder engagement

Time management

Attention to detail

Tools

SAP

Microsoft Office Suite

Equip systems

Job description

Organisation/Entity: Transport For NSW

Job category: Projects

Job location: Petersham, NSW, AU, 2049

Job reference number: 111632

Employment type: Fixed Term Full-Time

Salary range: $111625.0-$122786.0

You want to create a supportive culture where people perform and grow beyond their job.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

• Work as part of a team delivering learner administration and governance across multiple training programs.
• This role will see you support the effective delivery of learner-based processes, maintain accurate records, and ensure compliance with Registered Training Organisation (RTO) obligations.
• You’ll manage Rail Safety Worker (RSW) competency cards, verifying learner data within approved systems to uphold regulatory standards critical to Transport for NSW, its Rail Agencies and the broader workforce.
• You will navigate complex compliance requirements to deliver accurate, timely learner qualification processing in a highly regulated, multi-stakeholder environment.

For more information on the business unit and position, please view the role description and information pack.

About You

• Knowledge of the 2025 Standards for RTOs including Outcome Standards, Compliance Standards and Fit and Proper Person Requirements, and Credential Policy.
• Understanding of the regulatory requirements of record-keeping within a Public Service environment, with knowledge of State funding contracts (Smart Skilled).
• A reliable administrator, skilled at data verification and process coordination, experienced in regulatory compliance.
• Strong attention to detail, enabling accurate learner record-keeping and regulatory alignment.
• Strong communicator, with the ability to engage with stakeholders.
• Effective time management and prioritisation skills, enabling you to manage multiple tasks effectively and meet tight deadlines.
• Intermediate knowledge of Microsoft Office Suite, SAP and Equip systems.

Who We Are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.

Flexible work options may be available.

Applications close 11:59 PM Thursday 19th November 2026

For more information about this role, please contact [e-mail].

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

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