Rostering & Scheduling Specialist — On-Call

Community Gateway; Wollongong City Council; Sur place; AUD 41 000 - 55 000; Plein temps

Avantages offerts par ce poste

Salary packaging

On-call allowance

Reward and Recognition program

Career pathway opportunities

Supportive environment

Résumé du poste

Community Gateway in Wollongong, NSW, is seeking a proactive Scheduling Coordinator to roster and place staff across the region. Hours are 2pm–6pm, Monday to Friday with on-call duties.

You will co-ordinate delivery of client supports and services, ensuring quality, customer-focused outcomes and adjusting rosters for absences and client cancellations. Success is measured by efficient rostering with minimal errors and adherence to industrial requirements; join a supportive team aligned to core

Qualifications

• Experience with rostering and scheduling processes.
• Knowledge of SCHADS award as it relates to rostering staff.
• Proficiency with Microsoft Office and client management systems.
• Strong communication and interpersonal skills.
• Ability to work autonomously within a team and follow WHS requirements.

Responsabilités

• Coordinate and schedule the delivery of clients’ supports and services.
• Ensure delivery of relevant, quality, customer-focused supports and services.
• Adjust rosters to cover staff absences and client cancellations.
• Maintain efficient rostering practices with minimal errors and compliance to industrial standards.

Connaissances

Rostering & scheduling

Customer service

Communication

Teamwork

Microsoft Office

SCHADS award awareness

Work health and safety

Autonomous work

Outils

AlayaCare

Description du poste

Community Gateway in Wollongong, NSW, is seeking a proactive Scheduling Coordinator to roster and place staff across the region. Hours are 2pm–6pm, Monday to Friday with on-call duties.

You will co-ordinate delivery of client supports and services, ensuring quality, customer-focused outcomes and adjusting rosters for absences and client cancellations. Success is measured by efficient rostering with minimal errors and adherence to industrial requirements; join a supportive team aligned to core