Rostering & Scheduling Lead – Care Staffing

Gold Care Home Services; Sutherland Shire Council; On-site; AUD 55,000 - 85,000; Full time

Benefits offered by this job

Employee of the month and rewards

Paid Birthday off

Great training & development

Paid team outings and events

Flexible working conditions

Sutherland Shire location

Job summary

Gold Care Home Services in the Sutherland Shire is seeking an organized Rostering Officer to join our team. You will manage staff rosters, coordinate shifts and ensure hours match client needs in line with our care recipients' requirements.

This role focuses on building strong relationships with care workers, partner organisations and the HR team, maintaining rostering reports, and adjusting schedules to keep services on time.

Qualifications

• Aged Care & Disability Industry experience and knowledge.
• National Police Check & NDIS Screening check.
• 1 year experience in a rostering/scheduling role.
• Experience in using computer systems such as: Microsoft Word, Excel, Gmail, Google maps.
• Experience in using rostering systems.
• Great communication and leadership skills.
• Excellent time management and prioritisation skills.
• Attention to detail and ability to multitask.
• Ability to build positive and strong working relationships with managers, team members, and partnered organisations alike.
• Ability to work under pressure in a fast paced environment.
• Positive and can-do attitude with a willingness to learn!

Responsibilities

• Scheduling rosters for staff.
• Build strong, positive and professional relationships with partnered organisations and all members of the Gold Care Home Services team, including Support Workers, Human Resources Team and Business Manager.
• Create, review and update rostering reports weekly.
• Ensure that service requests are filled in a timely manner and that hours are distributed in such a way that it causes minimum disturbance to our clients.
• Be aware of and monitor changes to support worker availability.
• Identify scheduling gaps and fill with services.
• Find alternative staff to cover absences promptly.
• Report monthly Key Performance Indicators, (KPI's), during monthly meetings.
• Review and complete internal rostering audits.
• Review service hours and staff workload.
• Assist with staff enquiries, incidents, concerns and checks.
• Support the Human Resources in identifying staff vacancies.
• Use your initiative to ensure that the shifts being offered to Support Workers are appropriate to the clients needs .
• Actively participate in development of innovative projects presented by the Director or Business Manager.

Skills

Rostering scheduling

Communication skills

Leadership

Time management

Attention to detail

Multitasking

Work under pressure

Tools

Rostering systems

Microsoft Word

Excel

Gmail

Google Maps

Job description

Gold Care Home Services in the Sutherland Shire is seeking an organized Rostering Officer to join our team. You will manage staff rosters, coordinate shifts and ensure hours match client needs in line with our care recipients' requirements.

This role focuses on building strong relationships with care workers, partner organisations and the HR team, maintaining rostering reports, and adjusting schedules to keep services on time.