Rostering & Scheduling Specialist — 24/7 Hybrid Ops

Transport for NSW; Sydney; Hybrid; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Flexible work options

Job summary

Transport for NSW is seeking a Rostering Officer to support the Sydney Trains network by maintaining accurate fortnightly rosters, coordinating leave and ad-hoc requests, and arranging shift coverage across a 24x7 operations environment.

The role is fixed-term, full-time, based in the Rail Operations Centre in Alexandria, with a hybrid work arrangement and start date 1 February 2027. You’ll collaborate with stakeholders across levels to keep services moving smoothly.

Qualifications

• Experience in rostering or workforce planning to manage complex shift patterns.
• Strong stakeholder engagement across levels and teams.
• Ability to communicate clearly and work under pressure in a 24x7 environment.

Responsibilities

• Maintain accurate fortnightly rosters and action roster changes.
• Coordinate leave, training and ad-hoc requirements while balancing operational priorities.
• Organise shift coverage to ensure adequate staffing across multiple roles and responsibilities.
• Support a 24x7 operational shift environment.

Skills

Rostering experience

Stakeholder engagement

Communication

Flexibility

Tools

MS Excel

Genesys

Salesforce

Job description

Transport for NSW is seeking a Rostering Officer to support the Sydney Trains network by maintaining accurate fortnightly rosters, coordinating leave and ad-hoc requests, and arranging shift coverage across a 24x7 operations environment.

The role is fixed-term, full-time, based in the Rail Operations Centre in Alexandria, with a hybrid work arrangement and start date 1 February 2027. You’ll collaborate with stakeholders across levels to keep services moving smoothly.