Rostering & Scheduling Assistant

Concept Care Disability Solutions Pty; Sydney; On-site; AUD 63,000 - 77,000; Full time

Benefits offered by this job

Competitive salary

On-the-job training and professional发展

Career progression and mentoring

Supportive team environment

Job summary

Concept Care Disability Solutions Pty is seeking an Assistant Rostering Coordinator for our NSW service area, located in Gregory Hills. This full-time role involves coordinating staff rosters and responding to roster changes while maintaining high-quality support delivery.

You will work closely with rostering and operations teams, ensure shifts are filled efficiently, and participate in an on-call roster. Strong organisation and communication skills are essential for success in a fast-paced,

Qualifications

• Current NDIS Worker Screening Check is required.
• Current Working with Children Check (WWCC).
• Current National Police Check.
• Current Australian Driver’s Licence.
• Reliable motor vehicle with comprehensive insurance.
• Experience in rostering, scheduling, disability services, healthcare or customer service is preferred but not essential.

Responsibilities

• Assist with the preparation and maintenance of staff rosters.
• Coordinate shift allocations and support day-to-day roster changes.
• Respond promptly to cancellations and arrange suitable replacement staff.
• Liaise with support workers, participants, families and internal departments.
• Maintain accurate records within rostering and client management systems.
• Ensure rostering practices align with NDIS requirements and organisational policies.
• Assist with workforce planning to ensure adequate staffing levels.
• Participate in a rotating on-call roster outside standard business hours.
• Provide administrative support to the rostering and operations team as required.

Skills

Organisational skills

Time management

Multitasking

Verbal and written communication

Attention to detail

Problem solving

MS Office

Rostering software

Client management systems

Tools

Rostering software

Client management systems

MS Office

Job description

Concept Care Disability Solutions Pty is seeking an Assistant Rostering Coordinator for our NSW service area, located in Gregory Hills. This full-time role involves coordinating staff rosters and responding to roster changes while maintaining high-quality support delivery.

You will work closely with rostering and operations teams, ensure shifts are filled efficiently, and participate in an on-call roster. Strong organisation and communication skills are essential for success in a fast-paced,