Rostering & Ops Coordinator (Day/After-Hours)

MSS Security; Sydney; On-site; AUD 65,000 - 90,000; Full time

Job summary

MSS Security is inviting applicants for Service Delivery Coordinators to join our National Operations Centre in Australia. You will manage and coordinate staff rosters across a national workforce, respond to operational changes, and ensure shifts are filled to meet client needs while maintaining compliance.

This role suits those who thrive in fast-paced environments, with strong organisation, communication, and problem-solving skills.

Qualifications

• Experience in rostering, scheduling, or workforce planning (highly regarded).
• Strong organisational skills and ability to prioritise under pressure.
• Excellent communication and problem-solving skills.

Responsibilities

• Manage and coordinate staff rosters across a national workforce.
• Respond to operational changes and last-minute staffing requirements.
• Ensure shifts are filled in line with client needs and compliance requirements.
• Communicate with frontline employees and stakeholders in real-time.
• Work within a high-volume, fast-paced operations environment.

Skills

Rostering

Scheduling

Workforce planning

Organisation

Communication

Problem-solving

Job description

MSS Security is inviting applicants for Service Delivery Coordinators to join our National Operations Centre in Australia. You will manage and coordinate staff rosters across a national workforce, respond to operational changes, and ensure shifts are filled to meet client needs while maintaining compliance.

This role suits those who thrive in fast-paced environments, with strong organisation, communication, and problem-solving skills.