Rostering Officer

BaptistCare NSW & ACT; City of Lake Macquarie; On-site; AUD 39,000 - 50,000; Full time

Benefits offered by this job

Tax-free salary packaging up to $15, -

Flexible work arrangements

Health and wellbeing support

Study assistance up to $3,000/year

Gym discounts and novated car leasing

Job summary

BaptistCare NSW & ACT in Wyee is seeking an Admin Officer/Coordinator to be the friendly face and organised mind behind the scenes, ensuring residents, families and staff receive seamless support daily. You’ll manage admissions and discharges and help empower residents to live with dignity and purpose.

The role offers Monday to Friday shifts (76 hours per fortnight) with a competitive hourly rate from 28.74 to 35.61 AUD, plus superannuation, penalties and salary packaging.

Qualifications

• Proven experience in office administration and team coordination.
• Strong rostering administration experience.
• Excellent communication and customer service abilities.
• Experience with Word, Excel, Outlook, and CRM systems; UKG desirable.

Responsibilities

• Be the friendly face and organised mind behind the scenes.
• Manage all admissions and discharges.
• Greet visitors and support residents, families and staff.
• Provide seamless administrative support.

Skills

Office administration

Roster administration

Time management

Customer service

CRM systems

Microsoft Office

Communication

Education

Diploma or Certificate in Business Administration

Tools

UKG

Job description

Join Our Team at BaptistCare – Be the Heart of Our Home!

Full Time Opportunity - Wyee

About the Role

Are you a master of multitasking with a passion for people? As our Admin Officer/Coordinator, you’ll be the friendly face and organised mind behind the scenes, ensuring our residents, families, and staff experience seamless support every day. From greeting visitors with warmth to managing all the admissions and discharges, your work will help empower our residents to live well with dignity and purpose.

We offer a competitive salary based on your previous experience from $28.74 - $35.61/hr + superannuation + penalties + salary packaging.

This role offers Monday to Friday shifts - 76 hours per fortnight

Why Join Us?

At BaptistCare, we care deeply for our people. Here’s what you’ll enjoy:

• Competitive salary with tax-free salary packaging up to $15,990
• Flexible work arrangements and additional leave options
• Health and wellbeing support including free counselling, nutrition advice, and spiritual care
• Career development with study assistance up to $3,000/year and access to LinkedIn Learning
• Discounts on gym memberships and novated car leasing

About You

To thrive in this role, you’ll bring:

• Proven experience in office administration and team coordination
• Strong rostering administration experience
• Strong organisational and time management skills
• Excellent communication and customer service abilities
• Confidence with Word, Excel, Outlook, and CRM systems
• Experience using UKG is desirable
• A Diploma or Certificate in Business Administration (desirable)
• Previous experience in aged care administration (desirable)

About Us

BaptistCare is a leading purpose-led care organisation, guided by our Christian identity and serving people and communities across Australia for more than 110 years. We support people to live better through aged care, home care, retirement living, community services, disability support and housing.

We know that life’s challenges can make our world feel smaller. With the right people alongside us, it can feel more connected, supported and hopeful again.

That’s what we work towards every day - enriching lives through communities of care. Today, more than 70,000 customers, 12,000 employees and close to 2,000 volunteers are part of our communities across Australia.

Successful candidates will be subject to a variety of background checks including a national criminal history check, reference checks and, if applicable, WWCC, NDIS worker screening check and a pre-employment medical.

BaptistCare – Inspired by Jesus to champion care for all.