Rostering & Labor Cost Optimizer — On-Site

Sharp & Carter; Sydney; On-site; AUD 110,000 - 140,000; Full time

Benefits offered by this job

Free parking

Flexible hours

Occasional travel

Job summary

Sharp & Carter is seeking a hands-on Rostering Product Owner to optimise UKG Pro WFM across multiple hospitality venues in Sydney. You’ll drive rostering efficiency, balancing casual and part-time staff, and translate data into smarter rostering decisions.

You’ll partner with People & Culture and finance leaders, own UKG Pro WFM configuration, ensure Awards compliance, and spend busy periods on the floor with venues to understand rostering in practice.

Qualifications

• Hands-on experience with UKG Pro WFM, UKG Dimensions or Kronos Workforce Dimensions. This is essential.
• Experience managing rosters for a workforce that mixes casual and part-time staff
• An example of reducing labour cost through better rostering
• Confidence to challenge managers and back your view with data
• Strong analysis and reporting skills, including advanced Excel

Responsibilities

• Review rosters across all venues and challenge patterns that are copied from week to week
• Find savings through better rostering and the right mix of casual and part-time staff
• Track wage cost by venue and help managers understand what’s driving it
• Own UKG Pro WFM, prioritising changes with IT and People & Culture
• Keep rostering compliant with Awards, Enterprise Agreements and legislation
• Spend time on the floor at busy periods to see how rosters work in practice

Skills

Data-driven decision making

Analytical skills

Excel (Advanced)

Reporting

Stakeholder management

Tools

UKG Pro WFM

UKG Dimensions

Kronos Dimensions

Excel

Job description

Sharp & Carter is seeking a hands-on Rostering Product Owner to optimise UKG Pro WFM across multiple hospitality venues in Sydney. You’ll drive rostering efficiency, balancing casual and part-time staff, and translate data into smarter rostering decisions.

You’ll partner with People & Culture and finance leaders, own UKG Pro WFM configuration, ensure Awards compliance, and spend busy periods on the floor with venues to understand rostering in practice.