Roster Coordinator & Administration Officer

Infinite Aged Care Pty Ltd; Frankston; Hybrid; AUD 70.000 - 90.000; Vollzeit

Benefits dieser Stelle

Salary packaging

Wellbeing sessions

Discounted health insurance

Employee assistance program

Free training programs

Career progression across 23 homes

Induction buddy

Zusammenfassung

Autumn Aged Care, part of Infinite Aged Care, is seeking a Rostering Coordinator & Administration Officer for a 12-month fixed-term, full-time position. Based in Frankston, you will roster staff to meet residents' care needs and support the Administration Manager.

Immediate start with opportunities to contribute to quality care and service delivery. You will manage rosters, verify timesheets and support admissions, while delivering strong customer service and maintaining efficient administration

Qualifikationen

• Excellent interpersonal and strong communication skills to engage effectively with residents, families, staff and visitors.
• Excellent attention to detail when completing administration tasks and documentation processes.
• Proficient computer skills and ability to follow tech processes and equipment.

Aufgaben

• Manage, administer and fill the roster with qualified staff to ensure services for residents at all times.
• Confirm timesheets and payroll/roster queries.
• Utilise rostering and admin technologies to communicate updates to employees.

Kenntnisse

Interpersonal skills

Communication

Attention to detail

Computer literacy

Time management

Customer service mindset

Tools

Rostering software

Payroll systems

Jobbeschreibung

Autumn Aged Care is proudly part of Infinite Aged Care who together are committed to providing high-quality residential clinical and care excellence within a welcoming & safe environment, so all our residents live well every day.

Our career opportunity

The role of Roster Coordinator & Administration officer is a critical part of ensuring operational staffing per day per shift is meeting the needs of the residents, their engagement and high-quality clinical and care needs. Reporting to the home’s Administration Manager, this 12-month fixed-term full-time role with an immediate start is responsible for rostering and assisting the Administration Manager. Providing these services in an effective and efficient manner will ensure that Autumn Aged Care operations/services are maintained in an effective and efficient manner.

Learn more about this newly established care home via this link: Home of Aged Care | Autumn Aged Care | Live Well | Call Us

A day in the life could look like:

• Manage, administer and fill the agreed roster with appropriately qualified and skilled staff to ensure that residents receive services at all times
• Confirm timesheets and related payroll and roster queries
• Utilise existing rostering and admin technologies to ensure all employees are communicated clearly and updated with operational information
• Provide a high level of customer service, support and guidance to visitors, suppliers and service providers that come to the home. Cover reception duties where appropriate.
• Ensure all administration record keeping and retrieval activities is completed at expected standards.
• Support with new resident admissions ensuring all pre-and post-administration activities is completed within organisational guidelines.
• Actively participate in quality improvement initiatives ensuring quality of care outcomes.

About You

• Excellent interpersonal and strong communication skills to engage effectively with residents, their families, staff, and visitors
• Excellent attention to detail when completing a range of administration tasks, monitoring compliance, meeting operational standards, and documentation processes.
• Excellent computer literacy skills and the ability to follow set technology processes and equipment use.
• Effective time‑management and prioritisation skills to navigate a fast‑paced environment. Willingness to offer your support to leaders and staff to support residents care outcomes.
• A passion and commitment to delivering exceptional service to elderly residents, with a strong customer‑service mindset.

Why Autumn Aged Care?

• We are a nationally recognised industry leader in residential aged care - we do things BETTER!!
• A collaborative, down-to-earth team culture where people truly care & support each other.
• We embrace, explore and elevate the way residential care is providing so our people love working for us.
• Resident centric operational practices, enrichment and engagement with kindness and compassion at heart of what we do!

Benefit for you!

• Non-for-profit salary packaging for all permanent employees including entertainment benefits
• Range of health and wellbeing sessions discounted via our partners Fitness Passport
• Discounted Health Insurance and related health advise
• Employee assistance program including financial budgeting advice
• Access to in-house and online training programs - FREE to all employees.
• Ability to span your career across our 23 homes nationally.
• Dedicated and structured workplace induction plan with an assigned buddy for your initial shifts.
• Companywide safety-first workplaces for our residents, families and staff.
• Defence/Military Veterans are encouraged to apply.