Roster & Administration Coordinator - Aged Care

Infinite Aged Care; Frankston; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Salary packaging

Health and wellbeing sessions

Discounted health insurance

Employee assistance program

Free training programs

Career opportunities across 23 homes

Structured induction with buddy

Safety-first workplaces

Defence/Military Veterans encouraged

Job summary

Autumn Aged Care, part of Infinite Aged Care, is seeking a Rostering Coordinator & Administration Officer. This 12-month fixed-term full-time role starts immediately and ensures rostering and frontline administration align with resident needs and care standards.

You will manage rosters, confirm timesheets and payroll queries, use rostering software, support admissions, cover reception, maintain records, and contribute to quality improvement while delivering excellent service to residents and

Qualifications

• Excellent interpersonal and strong communication skills to engage effectively with residents, their families, staff, and visitors.
• Excellent attention to detail when completing a range of administration tasks, monitoring compliance, meeting operational standards, and documentation processes.
• Excellent computer literacy skills and the ability to follow set technology processes and equipment use.
• Effective time-management and prioritisation skills to navigate a fast-paced environment. Willingness to offer your support to leaders and staff to support residents care outcomes.
• A passion and commitment to delivering exceptional service to elderly residents, with a strong customer-service mindset.

Responsibilities

• Manage, administer and fill the agreed roster with appropriately qualified and skilled staff to ensure that residents receive services at all times
• Confirm timesheets and related payroll and roster queries
• Utilise existing rostering and admin technologies to ensure all employees are communicated clearly and updated with operational information
• Provide a high level of customer service, support and guidance to visitors, suppliers and service providers that come to the home. Cover reception duties where appropriate.
• Ensure all administration record keeping and retrieval activities is completed at expected standards.
• Support with new resident admissions ensuring all pre-and post-administration activities is completed within organisational guidelines.
• Actively participate in quality improvement initiatives ensuring quality of care outcomes.

Skills

Interpersonal skills

Attention to detail

Computer literacy

Time management

Customer service

Tools

Rostering software

Payroll systems

Job description

Autumn Aged Care, part of Infinite Aged Care, is seeking a Rostering Coordinator & Administration Officer. This 12-month fixed-term full-time role starts immediately and ensures rostering and frontline administration align with resident needs and care standards.

You will manage rosters, confirm timesheets and payroll queries, use rostering software, support admissions, cover reception, maintain records, and contribute to quality improvement while delivering excellent service to residents and